SEVENSTORE sells casual clothing and apparel with a focus on relaxed, boxy styles. This page aggregates verified shopper ratings and reviews for SEVENSTORE, helping you make informed decisions before shopping with this retailer.
SEVENSTORE Reviews
What Shoppers Say About SEVENSTORE
Shoppers consistently praise SEVENSTORE for exceptional customer service, particularly highlighting staff members like Samantha, Issy, and Marz who resolve issues quickly and professionally. Customers report that the team handles billing errors, missing packages, and returns without complications, demonstrating genuine helpfulness and responsiveness through multiple contact channels including online chat.
Product quality receives positive feedback, with reviewers noting solid construction and appreciating the relaxed, boxy style of clothing items. Some customers note minor fit variations, such as sleeves running long, but this does not diminish overall satisfaction. Repeat purchases and strong recommendations indicate high customer loyalty and confidence in both products and service.
Customer Reviews (15)
Sorted by: Most recentOrdered shoes and one arrived damaged. Hit up support by email on Sunday and got a reply in about an hour. Tyler helped me with the return steps, and then Marz set up a replacement order the very next day. Everything was completely taken care of in less than 24 hours. Really grateful for both of them. Excited to get my new pair.
Got a pair of shoes with one that had defects. Emailed support on a Sunday and got a response within an hour, which was awesome. Tyler walked me through the return process, and the next day Marz processed a replacement order. The whole thing was handled and fixed in under 24 hours. Seriously impressed. Can't wait to get the replacement pair.
Hamza jumped on my issue and resolved it in like 5 minutes. Really great to work with.