ShopEtee is a Canadian retailer specializing in sustainable and eco-conscious products. This page aggregates customer reviews and ratings to help you understand what shoppers experience when ordering from shopetee.com, including feedback on product quality, customer service, and shipping.
shopetee.com Reviews
What Shoppers Say About shopetee.com
ShopEtee has earned strong praise from most reviewers for its sustainable product selection, responsive customer service, and eco-conscious packaging. Customers highlight the company's willingness to go above and beyond, such as processing refunds quickly and adjusting discounts without being asked. The Canadian company has built loyalty among shoppers who appreciate supporting smaller, ethical businesses.
However, one reviewer reported a significant negative experience involving confusing website design, unexpected recurring charges despite selecting a one-time purchase option, and difficulty canceling orders or reaching customer support. This shopper expressed frustration after sending multiple unanswered emails, raising concerns about customer service responsiveness in certain situations.
Customer Reviews (3)
Sorted by: Most recentBeen a customer for several years now and really appreciate their sustainable product selection. Placed an order with the wrong details the other day, and their team responded super quickly to help me out. They processed the refund without any hassle. Excellent service and speedy too! Plus it's great supporting a Canadian company.
Really impressed with how they treat customers. When I placed an order and then spotted a better promotional offer, they actually went ahead and increased my discount without me even asking. Love that the packaging is kept simple and eco-conscious. It's awesome watching smaller businesses like this thrive in such a competitive space.
This place is misleading and honestly a nightmare. The website is confusing and I got signed up for recurring charges when I clearly clicked on the one-time purchase option. There's no way to modify what you ordered and canceling seems impossible. I've sent multiple emails trying to get my subscription stopped and haven't heard back from anyone. I'm not sure what to do at this point or how to file a complaint about them.