SIXT is a car rental company operating locations across the United States, offering a fleet of new vehicles for short-term and long-term rentals. This page aggregates customer reviews and ratings to help you understand shopper experiences with SIXT's rental process, pricing, vehicle quality, and customer service.
SIXT car rental USA Reviews
4.8
17 reviews
What Shoppers Say About SIXT car rental USA
Created with AI, based on recent reviews
Shoppers consistently praise SIXT for smooth, efficient check-in and check-out processes, courteous staff, and well-maintained vehicles. Reviewers highlight the airline location experience, fair pricing, and staff willingness to go above and beyond, including vehicle swaps when issues arise. One recurring issue affects young renters under 25: while age-related daily fees are disclosed, shoppers report that proof of driving experience requirements are not communicated clearly enough upfront, leading to surprises at pickup.
Overall, SIXT earns strong marks for service quality and fleet condition. The main area for improvement involves clearer communication with younger renters about documentation requirements before arrival, particularly around the four-year driving experience proof that may be required depending on age and location.
Customer Reviews (17)
Sorted by: Most recentIgnacio C.Mar 28, 2026
The whole check-in and check-out process was straightforward. When I had a problem with my rental that wasn't their fault, they swapped it out in no time.
Paul H.Mar 28, 2026
The staff treats you with courtesy and respect. Their fleet is new and fully equipped. Both the pickup and return processes are smooth and quick. They also reach out after your rental in a timely manner.
Deirdre M.Mar 27, 2026
Outstanding service at the airport location. The prices are fair, the vehicle was in great shape, and the staff really went above and beyond.
Savanna K.Mar 27, 2026
Young renters under 25, especially those from the US, watch out! Yes, there's a daily fee for your age, and sure, the fine print mentions needing 4 years of driving experience. If you're 20 or 21 and older, you probably have that. But here's what they don't make crystal clear: you need actual proof. Nothing stings worse than leaving home after pre-paying for your rental and paying all those underage charges, only to discover your issue at pickup. Turns out my new horizontal license didn't show my 4 years of driving history, and in America we can't carry expired IDs with us or pack old licenses for trips. I ended up needing to dig up an old photo of my provisional permit or find old insurance paperwork from 4 years back just to get my vehicle that I'd already paid for. Fingers crossed this tip helps another young traveler avoid the same headache.
James R.Mar 26, 2026
The associate went above and beyond to help us out. We felt completely taken care of during the whole rental process.
Daniel P.Mar 25, 2026
Top-quality service from start to finish. We requested a specific vehicle with winter tires and got exactly that. The staff remembered our requests and made sure everything went smoothly. The free parking spot for customers was a fantastic bonus too. Highly recommend!
Jodi M.Mar 24, 2026
What an incredibly simple rental experience! The whole process was so smooth and straightforward. Definitely coming back!
Sara M.Mar 21, 2026
I just rented with them and I'm genuinely blown away. Their app is incredibly intuitive and makes booking super quick. Plus, the rates are really competitive and the cars are brand new, spotless, and better than expected. What really impressed me is how easy the pickup is. No waiting in line to deal with an agent, which is amazing. You get to choose your own vehicle, and they text you the details at least half an hour before with exact pickup location and instructions. It's modern, efficient, and respects your time. I've been a loyal competitor's customer for years, but honestly they're miles ahead now. If you want convenience and transparency, this is absolutely the way to go.
Tony L.Mar 20, 2026
The checkout process was a breeze! Staff were wonderful and friendly. I got the car I wanted with super clear instructions for picking it up and returning it.
SIXT car rental USA Review FAQ
What is SIXT's average rating on RetailCoupons.com?
SIXT is rated 4.8 out of 5 by 17 shoppers on RetailCoupons.com.
What do shoppers like most about SIXT?
Reviewers frequently highlight the straightforward check-in and check-out process, new and well-maintained vehicles, courteous staff, and service that goes above expectations. Customers also mention fair pricing and convenient perks like free customer parking at some locations.
Are there common complaints about SIXT?
The primary concern raised by younger renters (under 25) is unclear communication about driving experience documentation requirements. While age fees and requirements are mentioned in fine print, shoppers report that proof of driving experience eligibility is not clearly communicated before pickup, which can create issues at rental time.
Would shoppers recommend SIXT?
Yes. The overwhelming majority of reviews are five-star ratings, with shoppers expressing satisfaction with the rental experience, vehicle quality, and staff service. Even reviewers who noted specific concerns generally felt well-treated throughout the process.
How can I write a review of SIXT on RetailCoupons.com?
You can submit your own review on the SIXT store page after completing a rental. Share your experience with the check-in process, vehicle condition, staff service, pricing, and any other factors that mattered to your rental. Detailed reviews help other shoppers make informed decisions.