Smileactives sells teeth whitening and oral care products. This page shows customer ratings and reviews for the store based on real shopper experiences at RetailCoupons.com.
Smileactives Reviews
1.0
22 reviews
What Shoppers Say About Smileactives
Created with AI, based on recent reviews
Smileactives has received a rating of 1.0 out of 5 based on 22 customer reviews. Shoppers report serious concerns about the company's business practices, particularly regarding unauthorized recurring charges and automatic enrollment in subscription programs. Customers describe being charged repeatedly for products they did not request, difficulty canceling subscriptions, and product shipments that continue despite cancellation requests. Multiple reviewers report that customer service acknowledges cancellations but charges continue to appear on credit card statements, and some customers experienced additional charges even after returning products.
Beyond billing issues, shoppers characterize the product quality as mediocre and note that the pricing structure is intentionally unclear. Several customers express regret over not reading terms carefully before ordering, and many describe the overall operation as a scam. The lack of positive reviews and the consistency of complaints about recurring billing suggest significant dissatisfaction with both the company's transparency and its billing practices.
Customer Reviews (22)
Sorted by: Most recentDavid R.Mar 13, 2026
Don't waste your money on this company. The cancellation process is incredibly difficult and their pricing tactics are completely unfair.
Marcus T.Mar 13, 2026
Total ripoff from this company. Getting out of my account was a nightmare, and their pricing scheme is straight up dishonest.
Edward Q.Mar 6, 2026
Be careful with this company's deceptive marketing tactics. That cheap starting price has fine print buried in it saying you won't just be charged $30 including shipping instead you're paying $90 spread across three months, then the same charge repeats 90 days later. The commercial displays a big container, but when you review it again after getting your shipment, there's more fine print at the very bottom stating the picture doesn't represent what you'll receive.
William G.Mar 6, 2026
Watch out for the misleading marketing from this company. That low introductory price comes with hidden details in tiny print saying you won't just pay $30 with shipping, you're actually looking at $90 spread over three months, and that same cycle repeats every 90 days after. The advertisement shows a large bottle, but if you watch it carefully after your order arrives, you'll notice more small print at the bottom explaining that what you see in the ad isn't what you'll actually get.
Daniel S.Mar 5, 2026
Absolutely ridiculous. When I placed my initial order I had zero idea I'd be hit with monthly payments of over $80. The company's customer support is awful and the actual product is terrible. Please don't make the same mistake I did. Avoid this company.
Thomas B.Mar 5, 2026
What a complete ripoff. I had absolutely no clue I'd end up paying monthly installments of over $80 after my first purchase. The customer service is terrible and the product itself is junk. Do yourself a huge favor and stay away from this outfit.
Christopher D.Mar 5, 2026
Complete scammers. Without my permission they signed me up for a membership and kept billing me even after I called to stop it. These crooks need to be avoided.
Jennifer M.Mar 5, 2026
Scammers, plain and simple. They put me in a membership I never agreed to and kept charging me even after I called to cancel. Run the other way from this company.
Jessica A.Mar 4, 2026
Like lots of other people here, this product simply doesn't work. Even though I was unaware they'd keep charging me, I cancelled my subscription back in January and have the email confirmation to prove it. Got charged again today anyway. They won't stop the payment. Steer clear of Smileactive. I'd give it zero stars if the system allowed it.
Steven H.Feb 28, 2026
WATCH OUT!! This company is selling products that are hurting people. I tried it for about a week and it damaged my gums and made my teeth super sensitive. The government needs to look into this. When I called the company, they said they 'might' refund me, but only if I cover the original shipping fee and pay to send it back to them. This outfit operates shady at best and deserves to be investigated, penalized, and shut down.
Smileactives Review FAQ
What is the rating for Smileactives?
Smileactives is rated 1.0 out of 5 based on 22 customer reviews on RetailCoupons.com.
What are customers complaining about?
The primary complaint across reviews is unauthorized recurring billing and automatic subscription enrollment. Customers report being charged repeatedly without consent, difficulty canceling subscriptions, charges continuing after cancellation requests, and full amounts owed even when trying to cancel before receiving all monthly installments. Additional concerns include poor product quality and unclear pricing structures.
Do customers have positive things to say about Smileactives?
Current reviews contain no positive feedback. All reviews submitted are one-star ratings citing billing practices and company operations as reasons for their ratings.
Is there a refund policy?
Reviewers mention a 60-day refund policy, but report difficulty obtaining refunds. One customer reported their 60-day refund never arrived, and another stated they only received credit for one charge despite being billed twice.
Should I buy from Smileactives?
Based on current customer reviews on RetailCoupons.com, shoppers strongly advise caution. Reviewers recommend reading all terms carefully before ordering and being aware that the company uses automatic subscription enrollment with recurring monthly charges. Multiple customers describe the billing practices as confusing and intentionally obscured.