Smileactives sells teeth whitening and oral care products. This page shows customer ratings and reviews for the store based on real shopper experiences at RetailCoupons.com.
Smileactives Reviews
1.0
22 reviews
What Shoppers Say About Smileactives
Created with AI, based on recent reviews
Smileactives has received a rating of 1.0 out of 5 based on 22 customer reviews. Shoppers report serious concerns about the company's business practices, particularly regarding unauthorized recurring charges and automatic enrollment in subscription programs. Customers describe being charged repeatedly for products they did not request, difficulty canceling subscriptions, and product shipments that continue despite cancellation requests. Multiple reviewers report that customer service acknowledges cancellations but charges continue to appear on credit card statements, and some customers experienced additional charges even after returning products.
Beyond billing issues, shoppers characterize the product quality as mediocre and note that the pricing structure is intentionally unclear. Several customers express regret over not reading terms carefully before ordering, and many describe the overall operation as a scam. The lack of positive reviews and the consistency of complaints about recurring billing suggest significant dissatisfaction with both the company's transparency and its billing practices.
Customer Reviews (22)
Sorted by: Most recentRachel P.Feb 28, 2026
This product didn't live up to what they claim. I followed the instructions exactly but saw zero whitening. They didn't even let me finish the trial period or give me a chance to ask for my money back before shipping out more product. My subscription got all messed up, more items were scheduled to go out without my approval, and I shouldn't have to send anything back to get a refund. Support wasn't helpful and took forever to respond. The whole thing has been really disappointing. I can't recommend this and I don't trust what the company says.
Robert W.Feb 23, 2026
Honestly one star is too generous. I've been using this for 3 to 4 weeks with absolutely nothing to show for it. Zero whitening effect. No matter if I use a tiny amount or a lot, it just turns into some weird substance. I even tested it without toothpaste. The pens barely function. If this cost a dollar I still wouldn't buy it. Your money is better spent elsewhere.
Smileactives Review FAQ
What is the rating for Smileactives?
Smileactives is rated 1.0 out of 5 based on 22 customer reviews on RetailCoupons.com.
What are customers complaining about?
The primary complaint across reviews is unauthorized recurring billing and automatic subscription enrollment. Customers report being charged repeatedly without consent, difficulty canceling subscriptions, charges continuing after cancellation requests, and full amounts owed even when trying to cancel before receiving all monthly installments. Additional concerns include poor product quality and unclear pricing structures.
Do customers have positive things to say about Smileactives?
Current reviews contain no positive feedback. All reviews submitted are one-star ratings citing billing practices and company operations as reasons for their ratings.
Is there a refund policy?
Reviewers mention a 60-day refund policy, but report difficulty obtaining refunds. One customer reported their 60-day refund never arrived, and another stated they only received credit for one charge despite being billed twice.
Should I buy from Smileactives?
Based on current customer reviews on RetailCoupons.com, shoppers strongly advise caution. Reviewers recommend reading all terms carefully before ordering and being aware that the company uses automatic subscription enrollment with recurring monthly charges. Multiple customers describe the billing practices as confusing and intentionally obscured.