Spring Hill Nurseries sells plants, trees, and garden supplies online. This page aggregates shopper ratings and reviews to help you understand what customers actually experience when ordering from springhillnursery.com, including common complaints about shipping, plant quality, and customer service.
Spring Hill Nurseries Reviews
1.7
22 reviews
What Shoppers Say About Spring Hill Nurseries
Created with AI, based on recent reviews
Spring Hill Nurseries receives overwhelmingly negative feedback from shoppers, with 22 total reviews averaging 1.7 out of 5. The most consistent complaints center on severe shipping delays, plants arriving dead or in poor condition, and unresponsive customer service. Shoppers report orders being repeatedly pushed back or cancelled without explanation, discount codes that don't work, difficulty reaching support, and lack of follow-up when plants arrive damaged. Multiple reviewers note the company claims a lifetime plant guarantee but does not honor it for deceased plants. A small portion of reviewers report acceptable experiences, though even these mention issues with overseas customer service staff and unclear product information.
While some shoppers acknowledge that plants occasionally arrive in acceptable condition when they do ship, the frequency of delays, dead arrivals, and poor communication has led most reviewers to recommend avoiding the company entirely. Shoppers consistently suggest that competitor nurseries offer faster delivery (sometimes within days rather than weeks), better plant quality, and more responsive customer service. The cumulative effect of these issues suggests significant operational challenges at Spring Hill Nurseries in inventory management, logistics, and customer support.
Customer Reviews (22)
Sorted by: Most recentGeorge R.Jul 15, 2019
Got great value on my order. The Iris and Daylilies I purchased were nicely priced and came as full, healthy plants.
Spring Hill Nurseries Review FAQ
What is Spring Hill Nurseries' average rating?
Spring Hill Nurseries is rated 1.7 out of 5 based on 22 customer reviews on RetailCoupons.com. Approximately 73 percent of reviews are one star, indicating widespread dissatisfaction.
What do shoppers praise about Spring Hill Nurseries?
Positive feedback is minimal, but a small number of shoppers report that plants eventually arrive in acceptable condition. Some reviewers acknowledge having varied experiences over time, with a few orders meeting expectations.
What are the most common complaints?
The most frequent complaints involve extended shipping delays, orders repeatedly pushed back or cancelled without clear communication, plants arriving dead or severely damaged, unresponsive or unhelpful customer service, non-functioning discount codes, and the company failing to honor its lifetime plant guarantee for deceased plants.
Do customers recommend Spring Hill Nurseries?
No. The vast majority of reviewers explicitly recommend avoiding the company and suggest purchasing from competitors instead. Shoppers consistently report that other nurseries provide faster delivery, better plant quality, and superior customer service.
How can I write a review for Spring Hill Nurseries?
You can share your Spring Hill Nurseries experience on RetailCoupons.com by visiting their store page and submitting a review. Include details about plant quality, shipping time, customer service responsiveness, and whether you received what was ordered, as these factors consistently influence shopper decisions.