Supergoop specializes in sunscreen products designed for daily use, offering various formulations marketed as protective and skin-friendly. This page aggregates shopper ratings and reviews of Supergoop's products and customer service to help you decide whether to purchase from supergoop.com.
Supergoop! Reviews
3.8
12 reviews
What Shoppers Say About Supergoop!
Created with AI, based on recent reviews
Supergoop shoppers are divided in their experiences. Many reviewers praise the brand's sunscreen formulas for their smooth, silky texture and effective protection without leaving skin feeling slick or tight. Loyal customers highlight products like Unseen Sunscreen and Matte Screen as everyday staples that blend well and perform as promised. However, several shoppers report concerning issues with quality control and customer service. Complaints include receiving products with minimal shelf life remaining, unresponsive support when raising concerns about adverse reactions, and packaging problems such as air pockets forming in tubes that make products difficult to use.
Customer service emerges as a notable friction point in several reviews. One shopper reported being required to complete a product survey before discussing a refund and subsequently received no further communication. Another described efforts to resolve expiration date concerns as dismissive. While some customers report enjoyable purchasing experiences and strong loyalty to specific products, the inconsistency in both product quality and support responsiveness suggests potential gaps in Supergoop's direct-to-consumer operations.
Customer Reviews (12)
Sorted by: Most recentBrandon C.Mar 18, 2022
Supergoop Glow Screen is seriously excellent. This lightly tinted SPF goes on with great coverage and makes my skin feel soft and smooth instead of slick or sticky like other sunscreens. My face actually looks like it's glowing after I apply it. Totally love this product!
Rachel M.Feb 28, 2021
These products are fantastic and I use them every single day. The daytime SPF moisturizer is absolutely beautiful and works wonderfully for my dehydrated skin with a lovely daisy scent. The SPF lip glosses are super hydrating too, which is rare since most sunscreen lip products tend to leave my lips feeling dry. The hand sunscreens are incredibly practical. I keep the bigger tube for my morning routine and stash the smaller ones in my purse for touch-ups on the go.
Supergoop! Review FAQ
What is Supergoop's overall rating at RetailCoupons.com?
Supergoop is rated 3.8 out of 5 based on 12 customer reviews. The rating reflects a mix of enthusiastic five-star reviews alongside significant concerns raised by other shoppers, particularly regarding product quality and customer service responsiveness.
What do shoppers like most about Supergoop products?
Reviewers frequently praise Supergoop sunscreens for their smooth, silky texture and effective sun protection without leaving skin feeling slick, tight, or greasy. Many customers report using products like Unseen Sunscreen and Matte Screen daily and express strong brand loyalty. Several note that the formulas blend well into skin and offer good value for the price.
What are the main complaints shoppers have about Supergoop?
Common issues include receiving products with expiration dates very close to or potentially past optimal use, unresponsive customer service when attempting to resolve concerns, and packaging problems such as air pockets forming inside tubes making products difficult to dispense. Some shoppers have also reported adverse skin reactions to specific products and poor support resolution when reporting these issues.
Would shoppers recommend ordering directly from Supergoop's website?
Recommendations vary. Some shoppers report positive experiences ordering directly and finding good sales on supergoop.com. However, reviews indicate potential risks including receiving older inventory and experiencing slow or unhelpful customer service if issues arise. One reviewer suggested having better experiences ordering through other retailers.
How can I write a review of Supergoop on RetailCoupons.com?
After making a purchase from Supergoop, you can share your experience by submitting a rating and review on RetailCoupons.com. Detailed reviews that describe your experience with specific products, packaging, customer service, and the overall value help other shoppers make informed decisions.
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