Tecovas Reviews

I've purchased five pairs of boots from them and every single one is well-made and comfortable. When I had to return one that didn't fit quite right, their customer service was outstanding and the refund came through really fast. Their shipping is consistently quick too, usually three to four days, never longer than five. Definitely planning to order from them again.

Bought boots as a Christmas gift for my son who wears a wide fit. I specifically ordered the wide size but they still wouldn't go on. I sent them back and while I was waiting, I found out they make a zippered version that would've worked better. They wouldn't let me swap over to that. On top of it all, I'd gotten a pre-holiday discount and they refused to honor that price on an exchange. They told me I'd have to buy at full price instead.

Please refund my money. This whole experience has been really disappointing. Your company sent me a size 9.5D in an 11.5EE box. When I called to report the error, your size was actually available in stock at that moment. You should've swapped out and sent the right one since you already had my payment. But now you're saying nothing's available and you're offering either a refund or store credit even though you've had my money sitting there for over a month. This is unacceptable customer service. You won't be getting a positive review from me.

Got the Zane in ostrich and they fit perfectly. Super comfy right out of the box. Their team was incredibly helpful and the craftsmanship is outstanding. Really impressed overall.

Purchased the Daisy boots for $245 and made a terrible mistake at checkout. The shipping address auto-filled to a friend's house from a recent order, and when I tried to fix it before submitting, the system just went ahead and sent it to the wrong place anyway. Called them right away and they basically said there was nothing they could do about changing the address or canceling. It was completely my mistake to try to correct and they just didn't care. They were nice about it but basically told me tough luck. My friend had to deal with returning boots she never wanted. Only after a lot of pushing did they finally agree to help with the return process. They promised to investigate how this happened so it won't occur again, but honestly, why would I ever order from them again when I have zero control over where they actually ship? This whole situation could have been handled way better and they did basically nothing to make it right.

Got the wrong pair and the wrong size delivered right before the holidays. When I asked about getting the right ones sent, they said they had to process my return first. The correct boots still haven't even shipped yet. The customer service rep was pleasant enough but the company really needs to get their act together.

Got a pair of work gloves advertised as chore gloves. After light use cutting firewood, they fell apart pretty fast. Sent them pictures showing the holes that developed in the fingers and asked for my money back, but since it had been over a month they refused. They'd only offer store credit instead, and even after going back and forth multiple times they eventually agreed to send replacements. That doesn't really help when what I need are gloves that actually work for farm jobs, not to look trendy.

Placed two orders early this week and paid extra for two-day delivery. The boots were supposed to arrive by tomorrow but haven't even shipped. I called yesterday to check since I'm heading out of town Saturday and was told everything would go out. Called again today with no tracking number and learned they still haven't packed them. The response? "We're swamped right now." If that's the case, don't charge for expedited shipping. I asked to cancel since nobody will be around to sign for them, but they wouldn't do it. The rep didn't even try to help and when I asked for a manager, they told me to email instead. This was my first and last time ordering from them. Stay away if you value your time.

I have to say this is one of the best customer-oriented outfits I've dealt with. The products are excellent and affordable, and the service is consistently solid. I'll keep buying from them because they truly stand behind what they sell. Everything I've gotten from them looks and performs great, and their commitment to satisfaction is real. Worth checking out for sure.

This is honestly one of the most customer-friendly companies I've worked with. Their products are top-notch, their pricing is reasonable, and their service keeps me coming back. They actually guarantee your satisfaction and they're serious about it. The boots look fantastic and hold up great. You'll be glad you found them.