TexTale sells performance apparel including shirts and athletic wear featuring water-resistant fabric technology. This page aggregates shopper reviews and ratings for TexTale to help you understand what customers experience when ordering from their store.
TexTale Reviews
4.3
20 reviews
What Shoppers Say About TexTale
Created with AI, based on recent reviews
TexTale earns strong marks for product quality when orders arrive successfully. Shoppers consistently praise the fabric quality and water-resistant technology of their apparel, with many expressing satisfaction with their purchases once items reach them. However, shipping and fulfillment present significant challenges that have frustrated a notable portion of customers. Multiple reviewers report extended delays in shipment processing, lack of tracking information for weeks, and poor communication from the company during delivery delays. Some customers have also received products that did not meet expectations in terms of fit and performance, particularly with activewear items.
Customer service handling of shipping issues appears inconsistent. While some shoppers report that the support team resolved problems when contacted, others express frustration about inability to cancel orders stuck in the fulfillment pipeline and the lack of proactive communication regarding delays. The company sources inventory from overseas, which contributes to longer lead times. For customers who ultimately receive their orders without complications, satisfaction is high, but the journey to that point has been problematic enough to deter repeat business for several reviewers.
Customer Reviews (20)
Sorted by: Most recentJames R.May 30, 2024
Got my new shirts in and found one button was broken. Reached out to their support team and they got back to me right away, saying they'd send a replacement shirt free of charge. Super easy process and handled everything professionally. Really impressed with TexTale and definitely planning to buy from them again!
Monica S.May 24, 2024
Really satisfied with these shirts and got regular status updates the whole way from shipment through delivery.
Victoria J.May 24, 2024
These shirts are super solid and I got regular updates showing me when everything shipped and when it would arrive.
Brian H.May 24, 2024
Great quality shirts and really impressed with the communication. Got updates at every stage from when my order shipped until it arrived at my door.
Rachel E.May 23, 2024
TexTale makes really excellent everyday basics for people who want quality and function. The fabrics are pretty innovative and you can tell they're committed to quality and doing right by the environment. These pieces seem like they'll be around for years based on how well they've handled washing so far.
Timothy G.May 10, 2024
I've ordered nine t-shirts and two quarter-zip sweaters over three separate purchases from this brand. I'm really impressed with the quality, they've survived four rounds of machine washing and still look brand new. The quarter-zip did pick up some stains that didn't come out even though they claimed stain resistance. But honestly, I'm very pleased overall with the appearance, texture, and durability of TexTale products.
Derek S.May 10, 2024
I've picked up nine t-shirts and two quarter-zip sweaters across three separate orders from this company. The quality is really solid and they've held up great after multiple washes without losing their appearance. One issue was the quarter-zip got some stains that wouldn't come out even though the product said it would resist staining. Still, overall I'm really satisfied with how the items look, feel, and perform. Definitely happy with the quality from TexTale.
Thomas L.May 10, 2024
These Bamboo Henleys and Boxer Briefs are super comfortable. I've grabbed the Zen Garden pack multiple times now and love them. I'm around 5'6 with an athletic frame and the medium size fits me perfectly. The eight pack boxer briefs are also a solid choice, really cozy and they look great too. My wife loves how they look on me. Highly recommend picking some up!
Marcus T.May 7, 2024
These crew neck and polo shirts are honestly the best out there. I've got them in every single color and I'm obsessed with all of them. Once you wear one, you'll never go back to any other brand. Would love to see some fresh color options come out soon, fingers crossed!
TexTale Review FAQ
What is TexTale's average rating and how many reviews are included?
TexTale is rated 4.3 out of 5 based on 20 customer reviews on RetailCoupons.com. The vast majority of reviews are five-star ratings, though a significant minority report serious shipping and communication issues.
What do customers praise most about TexTale?
Shoppers consistently highlight the quality of the fabric and the effectiveness of the water-resistant technology. Customers who receive their orders without major issues report genuine satisfaction with the product itself and appreciate the company's customer service when they do reach out for help.
What are the main complaints about TexTale?
The most common complaints center on shipping delays, poor tracking information, and inadequate communication during the fulfillment process. Some customers report orders stuck in delayed shipping for extended periods with minimal updates from the company. Additionally, a few reviewers noted that certain products did not perform as advertised, particularly regarding fit and support in athletic wear.
Do customers recommend ordering from TexTale?
Recommendations are mixed. Customers who receive orders without complications express strong satisfaction with the products themselves. However, those who experienced shipping delays and communication gaps express significant frustration and suggest looking elsewhere. The high five-star rating percentage suggests many customers are ultimately satisfied, but the recent one and three-star reviews indicate fulfillment reliability remains a concern.
How can I write a review of TexTale on RetailCoupons.com?
RetailCoupons.com welcomes reviews from verified customers. Your review helps other shoppers make informed decisions about whether to order from TexTale. Focus on your actual experience with both the products and the ordering process, including shipping time and customer service interactions.