Truenaturemeats.com specializes in various meat products including steaks, carne asada, chicken, pork, and prepared BBQ items. This page aggregates shopper ratings and reviews to help you understand what customers actually experience when ordering from this retailer.
Truenaturemeats Reviews
What Shoppers Say About Truenaturemeats
Truenaturemeats has deeply polarized shoppers. A small group of enthusiastic customers praise specific products, particularly the sirloin steak, describing it as exceptional and easy to prepare, with some comparing it favorably to products they have eaten for decades. However, the majority of reviewers report significant quality issues. Common complaints center on texture problems, particularly with specialty items like carne asada, which multiple shoppers describe as gristly and difficult to chew. Several reviewers also express concerns about ingredient additives (water, corn fiber, vanilla powder) and question the authenticity of the meat itself.
Beyond product quality, dissatisfied customers cite frustrating customer service interactions and a refund process that requires customers to use products before returning them. The wide gap between positive and negative experiences suggests that product consistency may be a serious problem, with some items delivering as advertised while others fall significantly short of expectations.
Customer Reviews (11)
Sorted by: Most recentReceived expired items and they refused to issue a full refund. Only one of four items even had an expiration date marked on it. Every response I got from them made excuses saying I didn't report it fast enough or suggested I already ate the stuff and was trying to get free items. My real complaint is they shipped unsafe food, brushed off my safety worries, and acted like I was the problem. Products showed dates weeks past their expiration. I really wanted to support them but I can't recommend this company. They don't back their own products. I'm out 58 dollars and they've lost my trust completely. Rather than stepping up with an apology and full refund, they dodged responsibility for poor quality and lousy customer service.