Trycaviar is a food delivery platform that sources meals from partner restaurants and arranges driver delivery to customers. This page aggregates shopper ratings and reviews for the service so you can evaluate delivery reliability, fee structure, and overall customer experience before placing an order.
Trycaviar Reviews
1.3
22 reviews
What Shoppers Say About Trycaviar
Created with AI, based on recent reviews
Trycaviar is rated 1.3 out of 5 by 22 shoppers, with the vast majority expressing serious dissatisfaction. Reviewers report persistent operational failures including missing items, wrong orders, incorrect delivery addresses, and estimated delivery times that extend by hours without warning. The mobile application experiences frequent technical problems, including broken scanning features, slow response times, and redundant credit card verification requests that frustrate users before orders are even placed.
Fee transparency and billing practices represent another major complaint. Shoppers report surprise charges, hidden service fees (around 15 percent) that are not clearly disclosed upfront, unexpected driver fees (up to 20 percent), and consolidated billing that prevents customers from seeing the cost breakdown before purchase. When customers attempt to dispute overcharges or seek refunds for service failures, Trycaviar limits credit amounts and refuses to adjust combined charges. A small number of positive reviews exist, but they are significantly outnumbered by accounts of missed deliveries, communication failures with external drivers, and restaurant closures not properly communicated to customers.
Customer Reviews (22)
Sorted by: Most recentPatricia R.May 5, 2020
Wished I'd read reviews beforehand. The app has major glitches. They sent the driver to the wrong location of the restaurant chain, then marked that spot as my delivery address. The driver then refused to hand over my food unless I paid them extra cash. I only got back fifty dollars of the hundred fifteen I spent. Still out sixty-five dollars. The same restaurant worked fine twice before, except the first time the driver showed up without a mask and no distancing. I'm steering clear now.
Nicole P.May 4, 2020
This is only the second awful review I've ever written. I normally try to be positive about companies when they do well. I'm furious right now. This place is a scam. I ordered a pickup on the twenty-fifth, showed up at the spot, and waited half an hour. The place was locked up but they charged me and showed them as available. I reported it same day and got a message saying it'd take time to respond. Nine days pass and when I finally hear back, they say they're keeping my money because of their policy. I asked for a manager twice and they completely refused to escalate. This is not acceptable business practice. Go straight to the restaurant instead. Companies that treat people right will make it through hard times, and it's clear this one doesn't care about their customers.
Trycaviar Review FAQ
What is Trycaviar's overall rating on RetailCoupons.com?
Trycaviar is rated 1.3 out of 5 based on 22 customer reviews. The rating distribution shows that 86 percent of reviewers gave it one star, while smaller percentages assigned two, three, and five stars.
What do shoppers praise about Trycaviar?
Based on available reviews, positive feedback is minimal. A small percentage of reviews mention the service without major complaint, but the overwhelming majority focus on problems rather than strengths.
What are the most common complaints about Trycaviar?
Shoppers repeatedly report failures in order accuracy (missing items, wrong orders), delivery execution (extended wait times, incorrect addresses, non-arrival), and fee transparency (hidden service charges around 15 percent, surprise driver fees up to 20 percent, and consolidated billing that obscures individual charges). Many also cite technical issues with the mobile app, including slow performance and broken features. When customers dispute problems, reviewers note that Trycaviar limits refund amounts and refuses to adjust combined charges.
Do shoppers recommend Trycaviar?
The rating distribution suggests very few shoppers recommend the service. With 86 percent one-star reviews, customers advise others to avoid Trycaviar and use alternative delivery platforms instead.
How are Trycaviar reviews collected on RetailCoupons.com?
Reviews are submitted by customers who have used the service and reflect their personal experiences with order placement, app functionality, delivery performance, fees, and customer service. The rating system ranges from one star (poor) to five stars (excellent), and all submitted reviews contribute to the overall average rating displayed on this page.
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