TULA sells jewelry pieces including necklaces and bracelets. This page aggregates customer ratings and reviews for TULA to help shoppers understand product quality, shipping reliability, and customer service experiences before making a purchase decision.
TULA Reviews
1.7
11 reviews
What Shoppers Say About TULA
Created with AI, based on recent reviews
TULA receives overwhelmingly negative feedback from shoppers, with 11 reviews averaging 1.7 out of 5. The most common complaints center on undelivered orders, with multiple customers reporting items that never arrived despite payment and weeks of waiting. Additional recurring issues include product quality problems (tarnishing and discoloration despite claims of durability), incomplete shipments, unresponsive customer service, and a stated no-return policy that prevents refunds or exchanges. Shoppers also report difficulty obtaining refunds even after months of communication attempts.
A small minority of reviewers acknowledged positive aspects of TULA's products, such as unique designs and responsive initial communication from the company. However, these limited positives are vastly outweighed by fulfillment and quality failures that have left most shoppers frustrated and feeling scammed by the company.
Customer Reviews (11)
Sorted by: Most recentDavid C.Oct 12, 2023
The actual products are fine but their customer service is really bad. I ordered something and set up automatic deliveries, but whenever I try to reschedule my next delivery on their site, I get an error message. I've sent emails to their support team multiple times but never get any response or updates. Pretty disappointing overall.
TULA Review FAQ
What is TULA's average rating on RetailCoupons.com?
TULA is rated 1.7 out of 5 based on 11 customer reviews.
What do shoppers praise about TULA?
Reviewers who left positive feedback mentioned that TULA jewelry designs are unique and cool, and that the company owner appeared nice and responsive initially.
What are the main complaints about TULA?
The most frequent complaints involve orders never arriving, partial shipments, products that tarnish or discolor despite durability claims, unresponsive customer service during problem resolution, and a no-return policy that prevents refunds or exchanges even when items fail or go missing.
Do shoppers recommend TULA?
Based on review data, the vast majority of shoppers do not recommend TULA. Over 73 percent of reviews are one-star ratings, with most citing undelivered orders, poor product quality, or inability to get refunds.
How can I write a review of TULA on RetailCoupons.com?
After purchasing from TULA, you can submit a review on RetailCoupons.com by visiting the TULA store page and following the review submission process. Share your honest experience with product quality, shipping, delivery, and customer service to help other shoppers make informed decisions.
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