TurboAnt manufactures electric scooters designed for daily commuting and urban transportation. This page aggregates shopper ratings and reviews for TurboAnt products sold directly through turboant.com, helping you understand customer experiences with the brand's scooters, battery performance, durability, and customer service.
TurboAnt Reviews
What Shoppers Say About TurboAnt
TurboAnt shoppers consistently praise the brand's electric scooters for strong performance across key areas. Reviewers highlight impressive battery life that lasts a full day of use, solid weight capacity suitable for larger riders, and competitive pricing compared to alternatives. Customer support stands out as a major strength, with shoppers noting responsive team members who provide practical solutions and follow up to ensure satisfaction. Even when initial support interactions started rough, customers appreciated the team's willingness to work through problems.
One reviewer reported frustration with the reassembly process after repairs, specifically mentioning unclear instruction videos that made putting the scooter back together unnecessarily difficult. This isolated complaint suggests potential room for improvement in assembly documentation and support materials, though it represents a small minority of feedback.
Customer Reviews (17)
Sorted by: Most recentThe first call didn't go great, but things improved real quick once I understood what they needed from me to help troubleshoot my riding experience. After that, everything went smoothly as the team worked with me to get my scooter running right again. This is the kind of support that keeps people coming back. Great team effort, and zero hassle.
Hands down the WORST scooter brand I've ever bought. At first, my X7 Max worked fine for getting around campus, no complaints. Then it needed repairs like any equipment does. Fixing the inner tube wasn't so bad. But PUTTING IT BACK TOGETHER was absolutely terrible. The whole process was incredibly frustrating and exhausting. The instruction videos didn't show most of the problems I ran into, so I had to figure out way too much myself. The real issue is how poorly designed the tire system is. I've spent a ton of money trying to fix just the front tire and nothing has worked. I've been fighting with this scooter for months now. This is my warning to anyone thinking about buying from them: do NOT do it unless you enjoy suffering. I'm still not done dealing with it.
The support team here is fantastic. They got back to me right away and gave me solutions that actually worked. They even checked in afterwards to make sure everything was good.
The weight capacity on this scooter is really solid. It works well for bigger riders too.
This scooter's battery is seriously awesome. I can go all day on a single charge without any problems.
You can't beat the pricing on this scooter. I looked around and didn't see anything cheaper.
So glad I found this place to buy an electric scooter. The product fits exactly what I needed, and they treat their customers right.
Haven't pushed the battery distance to the limit yet, but it's definitely a solid purchase overall. I'd tell anyone to check out turboant.
The support team here responds quickly and solves problems without any fuss. We had a small issue that needed fixing, and they handled it fast. We're waiting to get our scooter back soon.
Awesome scooter, awesome service, and the team at Turbo Ant really knows their stuff. These things are a blast to ride and super speedy. Got two of them for five hundred dollars each and we've been cruising around all summer between home and downtown Minneapolis. You folks are doing amazing work!