Apple TV (tv.apple.com) is a streaming service offering original and licensed television content alongside films. This page aggregates RetailCoupons.com user ratings and reviews to help shoppers understand the service's strengths and weaknesses based on real subscriber experiences.
Apple Reviews
1.4
18 reviews
What Shoppers Say About Apple
Created with AI, based on recent reviews
Apple TV has a severely divided user base. The small minority of satisfied users praise the quality of original programming like Slow Horses and note that the service can be worthwhile, particularly for those accessing it through Apple One bundles. However, the overwhelming majority of reviewers report critical problems with account management and service limitations. The most persistent complaint concerns subscription cancellation, with multiple users describing a broken or deliberately obstructed cancellation process that traps them in active subscriptions. Reviewers report being unable to complete cancellations through multiple browsers and devices, encountering stuck confirmation screens, and receiving unexpected charges including a reported cancellation fee of 21.95 dollars. Beyond billing issues, users cite a limited content library with infrequent updates, poor integration with non-Apple TV devices, and mandatory login requirements that exceed what competitors require.
The rating distribution reflects the severity of these concerns, with 83 percent of reviews awarding a single star. Even those who acknowledge decent streaming quality and select shows struggle to recommend the service due to account management failures and the frustration of leaving or accessing the platform.
Customer Reviews (18)
Sorted by: Most recentRobert M.Apr 10, 2026
Why do people complain so much about Apple TV? I get it through my Apple One plan and even though there aren't tons of shows, what's there is really solid. Programs like Slow Horses were actually why I signed up in the first place. People need to stop complaining and check out what's actually available!
Raymond D.Feb 13, 2026
There's never anything new or worth watching. And get this, they tried charging me 21.95 just to cancel. I've never heard of that before.
Marcus T.Jan 25, 2026
Tried to stop my free trial before it renewed but the process is so confusing I'm not sure if it actually went through. Now I can't log back in even though my trial period hasn't ended yet. Plus I never got any email confirming that my account was canceled.
Michael R.Jan 11, 2026
The streaming quality is good but it doesn't integrate well with my Sony or Google TV. It's the only streaming service on this TV that makes me sign in every single time I use it, which gets annoying quick.
Amanda V.Oct 9, 2025
You can't actually cancel this subscription. The cancellation process doesn't work. I get stuck on the confirm cancellation screen and no matter how many times I click the button it does nothing. I tried on three different browsers, on both my phone and computer, and nothing works. It's fraudulent. Warning to everyone: do not sign up for Apple TV.
Patricia L.Sep 24, 2025
Canceling a subscription with this company is a nightmare. They seem to intentionally make the process take forever, banking on you giving up before you actually manage to get it done. It feels like a scam to me. I guess being Apple means they can pull this stuff and nobody cares.
Victor G.Sep 24, 2025
I found an Apple charge that I never authorized. Apple claims it's a subscription but I never turned anything on. The real problem is I can't even log into my account because it keeps asking for the card security code, then my phone number, and then it just errors out. I called Apple support and all they said was to cancel the subscription. They wouldn't help delete my account and told me I had to do it myself, except I can't access it. This is ridiculous for a company this big. People should have the right to cancel services and delete their accounts but instead Apple wastes everyone's time.
Jennifer K.Mar 30, 2025
Stay away from this service. Yeah there are a few decent things to watch but trying to cancel is basically impossible. You have to deal with forced logins and endless security checks that have you going in circles entering codes from emails and texts. You might eventually get to the page you need but it's probably just going to send you back through the same annoying process again.
Angela F.Mar 19, 2025
Apple TV in this region doesn't work because of login issues even though I'm a Mac user with updated browsers. But honestly it's useless because the content is just bad. The programming is mostly terrible and offensively sexist. I've given it two months and the subscription fee isn't cheap at all. All the decent movies are pay per view and the subscription just has awful shows or horrible films. Other streaming services at least throw in a few free decent movies. Once my subscription ends I'm canceling. The only good things I've watched are a couple of titles, everything else is worthless.
Susan P.Feb 9, 2025
I can't believe an Apple product doesn't work. I don't own an iPhone and after dealing with this today, I definitely won't be getting one. So I'm trying to sign up for Apple TV. I had an account from like 18 years back. I reset the password fine. But now the site won't accept any of my credit cards, and I've tried cards from different banks. Getting support is a hassle too. The only way to reach them is calling. No live chat or contact form. These big companies all make it impossible to get help anyway. Today the website isn't even loading properly. I'm not exaggerating, Apple's website just won't load. I'm tech-savvy enough to grab screenshots of the errors. Apple should be embarrassed. I'm not going to call them. I'll just use Netflix which actually works fine.
Apple Review FAQ
How is Apple TV's rating calculated?
The 1.4 out of 5 rating is based on 18 shoppers who have reviewed the service on RetailCoupons.com. The distribution shows that 83 percent of reviews gave one star, 6 percent gave two stars, 6 percent gave three stars, and 6 percent gave five stars.
What do reviewers praise most about Apple TV?
Subscribers who rate the service highly point to quality original programming, specifically mentioning shows like Slow Horses as reasons to sign up. Some users value the service when accessed as part of an Apple One bundle. Reviewers also note that streaming quality is good.
What are the main complaints about Apple TV?
The dominant complaint across reviews concerns subscription cancellation. Multiple reviewers report that the cancellation process fails to work, with some experiencing stuck confirmation screens across different browsers and devices. Additional complaints include a limited content library with slow updates, unexpected charges including a reported 21.95 dollar cancellation fee, poor integration with non-Apple TV devices, and login requirements that differ from competing services.
Do reviewers recommend Apple TV?
The vast majority of reviewers do not recommend the service. Users explicitly warn others against signing up, primarily due to concerns about account cancellation failures and billing practices. Even some reviewers who appreciate the content quality express hesitation due to the account management issues.
What should I know before subscribing to Apple TV?
Multiple reviewers report significant difficulty canceling subscriptions and receiving confirmation of cancellations. If you are considering a free trial, verify cancellation completion through multiple communication methods rather than relying on the website process alone. Be aware that the service has a limited catalog compared to some competitors and may require login each time on some devices.
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