Veeps is a platform for purchasing and streaming live concerts and music performances. This page features authentic shopper ratings and reviews to help you understand what to expect from the service, including streaming quality, content availability, and customer support.
Veeps Reviews
1.6
5 reviews
What Shoppers Say About Veeps
Created with AI, based on recent reviews
Veeps has a very low rating of 1.6 out of 5 based on 5 reviews, with 80 percent of shoppers giving it one star. The primary issues center on streaming quality and technical problems: multiple reviewers experienced pixelation, freezing, audio cutting in and out, and video dropping during playback. Additional complaints include expired content being sold as available, difficulty playing purchased concerts on smart TVs, and pausing functionality issues. When shoppers contacted support about these problems, responses were slow or unhelpful, and refund requests were denied. One reviewer noted positive 4K streaming quality and bonus Q&A content during their Ghost film rental, though they still experienced technical frustrations.
The overwhelming majority of feedback suggests Veeps has significant reliability issues with its streaming platform and customer service responsiveness. Shoppers report purchasing access to concerts and films only to encounter playback failures, expired content, or compatibility problems with their devices. The combination of technical failures and unresponsive support has left most reviewers feeling they wasted their money.
Customer Reviews (5)
Sorted by: Most recentLisa R.Feb 23, 2026
Cannot get the Brandi Carlile concert I purchased to play on my LG Smart TV. Really disappointed.
Rebecca M.Dec 31, 2025
Been on Veeps for a couple of concerts now, but had a really frustrating experience. I saw an ad promoting a rewatch of a Lucy Thomas performance from earlier in the year, so I bought access through the site. Once I completed the purchase though, it immediately told me the event was expired and couldn't be watched. When I contacted support about getting my money back, they offered a different concert instead. I explained that wasn't what I wanted and asked for a refund. Their response was they'd extend the expiration, but then only gave me a single weekday to view it. I objected and requested a full refund again. At that point they said the refund policy wasn't listed in their terms. I pointed out that selling expired content definitely wasn't in there either. Still waiting on my refund.
Marcus T.May 29, 2025
Streamed the Ghost 'Rite here rite now' film with my roommate and had a solid experience overall. The 4K streaming quality held up really well even when I mirrored it from my phone to the TV. Plus there was bonus Q&A material featuring Tobias Forge included with the rental. The main frustration was that pausing caused issues - whenever my phone locked and I hit play again, the video would jump back about thirty minutes, forcing me to hunt for where we actually were in the movie each time. Apart from that hiccup though, it was a great watch.
Kevin B.Feb 17, 2025
Complete waste of money. The stream was a disaster from start to finish with constant pixelation, freezing, audio cutting in and out, and the video just dropping. The whole thing was shorter than advertised too. Reached out asking for at least a partial refund but got nowhere. They don't seem to think it's their responsibility to fix anything.
Veeps Review FAQ
What do shoppers say about Veeps streaming quality?
Most reviewers report significant streaming problems including pixelation, freezing, audio cutting out, and video dropping. One shopper had a positive experience with 4K streaming quality, but this was outweighed by numerous complaints about reliability issues.
Are there issues with purchasing and accessing content on Veeps?
Yes. Multiple shoppers reported purchasing access to concerts or films only to find the content expired and unwatchable, or being unable to play purchased content on their devices like smart TVs. One reviewer bought a rewatch of a concert that was immediately marked as expired upon purchase.
How responsive is Veeps customer support?
According to reviews, customer support is slow and unhelpful. When shoppers contacted support about technical failures or refund requests, they received little assistance and were not granted refunds despite significant service problems.
Would shoppers recommend Veeps based on these reviews?
Based on the ratings, the vast majority would not recommend it. 80 percent of reviewers gave one star, citing technical failures, content issues, and poor support as reasons they felt their money was wasted.
How are Veeps ratings calculated on RetailCoupons.com?
The rating shown here is the average score from verified shopper reviews. Each reviewer rates their experience on a scale of 1 to 5 stars, and these individual ratings are averaged to produce the overall store rating you see displayed.