Vestique is an online retailer offering clothing and accessories. This page aggregates customer ratings and reviews to help shoppers evaluate their experience with the store, covering product quality, shipping times, customer service responsiveness, and return policies.
Vestique Reviews
3.9
19 reviews
What Shoppers Say About Vestique
Created with AI, based on recent reviews
Vestique has a polarized rating distribution, with 19 shoppers rating it 3.9 out of 5. The small portion of positive reviews praise fast shipping and attractive merchandise selection. However, the majority of recent reviews describe serious operational issues including non-delivery of orders, unresponsive customer service, difficulty obtaining refunds, and poor product quality. Shoppers report waiting extended periods for orders, receiving damaged items like bent sunglasses frames, and encountering restrictive return policies that prevent refunds on sale merchandise. Several reviewers characterize their experience as potentially fraudulent due to lack of communication and unresolved disputes.
Beyond customer service concerns, one reviewer with alleged insider knowledge describes a toxic workplace environment and poor management practices at Vestique locations. Quality complaints span multiple product categories, with one shopper describing bulk purchases of sweaters as substandard compared to overseas retailers. The consistent theme across negative reviews is difficulty in obtaining resolution through customer service channels, with shoppers reporting that Vestique responds only through messages and fails to process refunds or returns.
Customer Reviews (19)
Sorted by: Most recentMarcus D.Feb 17, 2026
WARNING: This site appears to be fraudulent. I never got my order and had trouble reaching anyone who could help. They only respond through messages and I haven't gotten my refund. Pretty sure that's not happening either. Please be careful and report this place.
Brandon L.Jan 24, 2026
Had to wait almost a month for my order. They finally sent a tracking number early morning on January 24th saying my package was delivered on the porch. It never showed up. They won't respond to me and won't process a return. Feels like a scam.
Jessica M.Dec 4, 2018
Seriously disappointed with my Cyber Monday purchase of 5 sweaters. Every single one turned out to be terrible quality. I've honestly gotten better stuff from questionable overseas retailers. I contacted them asking about a refund since the policy won't allow returns on sale items. Will update once I hear back from them.
Rebecca W.Aug 21, 2016
I used to work there and the way management treats employees is unacceptable. It's a really toxic retail environment. The owners carry themselves like they're royalty and treat their staff like we're nothing. Several of my friends also worked at different Vestique locations, either managing or just on the sales floor, and every single one quit because of how poorly they were treated. That said, I did learn something valuable there: when I start my own business someday, I'll make sure my team gets the respect and kindness they actually deserve.
Angela K.May 6, 2016
The sunglasses I purchased arrived with the frames bent out of shape. With shipping and tax, I paid around $26 and these things came crooked. The metal frame is misaligned and there's no way to straighten them out. Total letdown, honestly felt like I got dollar store quality.
Claire V.May 6, 2016
I'm really happy with my dress and body suits purchase. Shipping was super quick too. Thanks!
Megan F.May 6, 2016
The dress and body suits I ordered were perfect and they shipped really fast. Really grateful!
Nicole S.May 3, 2016
Decided to order online instead of visiting in person. No problems at all with my order, which included an adorable faux-fur vest. The packaging was really nice and the vest came looking fresh with no wrinkles or that funky smell some items have. Ordered a medium and the fit was right on, maybe just a hair tighter than I thought. Would tell my friends about them because the pricing is fair and their stuff is really cute.
Rachel T.May 3, 2016
First time ordering online from them without visiting the physical location. Had a smooth experience getting my order, a beautiful faux-fur vest. Everything arrived in a nice bag, the vest was pristine with no wrinkles or that weird smell you sometimes get with online purchases. Got a medium and it was true to size, maybe just slightly snug. Would definitely suggest them to others since their prices are competitive and the designs are super cute.
Vestique Review FAQ
How is Vestique's rating calculated?
Vestique is rated 3.9 out of 5 based on 19 customer reviews submitted to RetailCoupons.com. The rating reflects all submitted feedback, though the distribution shows clustering at extreme ends rather than moderate ratings.
What do customers praise about Vestique?
Positive reviews highlight fast shipping and attractive merchandise selection as strengths of the retailer.
What are the main complaints about Vestique?
Recurring complaints include non-delivery of orders, unresponsive customer service (available only through messages), delayed refunds, restrictive return policies that exclude sale items, and poor product quality. Several reviewers report experiencing what they characterize as potentially fraudulent practices.
Do customers recommend shopping at Vestique?
The review distribution suggests a sharply divided customer base. While some customers report satisfaction, a significant portion reports serious issues with order fulfillment, product quality, and customer service that make the retailer difficult to recommend without caution.
How can I write a review of Vestique?
RetailCoupons.com welcomes customer reviews based on firsthand shopping experiences. Reviews should describe your experience with product quality, shipping, customer service, and return processes to help other shoppers make informed decisions.