Vonage for Home is a VoIP home phone service that allows customers to make calls over internet connections. This page offers ratings and reviews from real Vonage for Home customers, showing what shoppers think about setup, service quality, pricing, and customer support.
Vonage for Home | United States Reviews
4.8
23 reviews
What Shoppers Say About Vonage for Home | United States
Created with AI, based on recent reviews
Vonage for Home customers consistently praise the simplicity of setup and installation, with many noting that the process was straightforward even for less tech-savvy users. Reviewers highlight the intuitive website design, reliable service, competitive pricing, and the Extensions feature that allows users to access their Vonage number on mobile devices. The company's customer support has earned recognition for being responsive and helpful when issues arise, with customers appreciating the willingness of the team to walk through solutions.
The overwhelming majority of reviews are positive, with very few complaints evident in the data. One reviewer mentioned a minor initial confusion with the Extensions app displaying the wrong number on outgoing calls, but noted that Vonage support quickly resolved the issue. The service appears to deliver on its promises, with customers reporting that promised activation dates are met and service quality remains consistent after installation.
Customer Reviews (23)
Sorted by: Most recentJessica C.Jun 21, 2023
I worked as a Retention Account Manager with Vonage for 5 years. Amazing boss. Really impressed with the company.
Leonard W.Mar 22, 2023
I've stuck with Vonage for more than 15 years now. Previously I had another phone line through a traditional carrier, but once the monthly bill climbed to around $100, I figured it was time to switch. Adding a second Vonage line ended up costing about a quarter of that price. The whole process was smooth. I chatted with a representative who really knew their stuff and explained everything clearly. Once they activated my new line and transferred my number over, I just unplugged my second phone and plugged it into the second port on my Vonage box. Instant service. What keeps me happy with Vonage: the connection is rock solid, customer service is quick and friendly when you need it, crystal clear audio every time, easy access to call logs and usage info anytime, call forwarding if my internet goes down, low monthly cost, and no long distance charges.
Vonage for Home | United States Review FAQ
What is the average rating for Vonage for Home?
Vonage for Home is rated 4.8 out of 5 by 23 shoppers on RetailCoupons.com. The vast majority of reviews are five-star ratings, reflecting high customer satisfaction with the service.
What do customers praise most about Vonage for Home?
Customers repeatedly highlight easy setup and installation, user-friendly website design, reliable service that meets promised activation dates, competitive pricing, and responsive customer support. The Extensions feature that enables access to the Vonage number on mobile devices is also praised, and long-term customers appreciate the service's portability across different internet connections.
Are there common complaints about Vonage for Home?
Complaints are minimal in the available reviews. One customer mentioned a small configuration issue with the Extensions app initially displaying the wrong phone number on outgoing calls, but this was resolved quickly with support assistance. Overall, the feedback suggests the service works reliably after setup.
Would shoppers recommend Vonage for Home?
Based on the review data, shoppers clearly recommend Vonage for Home. With over 96 percent five-star ratings and positive feedback about service quality, support, and value, customers indicate they are satisfied with their decision to switch to the service.
How can I write a review for Vonage for Home?
RetailCoupons.com welcomes reviews from customers who have used Vonage for Home. Share your experience with setup, service reliability, customer support, pricing, and any features you found helpful or problematic. Your honest feedback helps other customers make informed decisions.