We Were What sells clothing, swimwear, and jewelry targeted toward contemporary shoppers. This page aggregates verified customer ratings and reviews to help you understand what actual buyers experience when shopping at weworewhat.com, including feedback on product quality, sizing, customer service, and fulfillment.
weworewhat.com Reviews
What Shoppers Say About weworewhat.com
We Were What has received overwhelmingly negative feedback from shoppers, with 1.1 out of 5 based on 23 reviews. The most common complaints center on poor product quality, inconsistent sizing across items, inadequate customer service, and fulfillment problems including unshipped orders and issues with international shipping. Reviewers describe the clothing as cheap quality that deteriorates quickly after washing, with particular frustration about jeans being cut for specific heights and sizing information that varies unpredictably by item. Multiple shoppers have reported unresolved customer service issues and at least one customer who filed a fraud claim after not receiving their purchase.
Few positive aspects emerge from the available reviews. One shopper noted that swimwear can fit well if customers select the correct size for their body shape, suggesting that fit issues may be partially addressable through careful size selection. However, this limited positive note is vastly outweighed by pervasive concerns about brand reliability, product durability, and the company's responsiveness to customer problems. Several reviewers recommend alternative retailers like Revolve or Reformation instead.
Customer Reviews (23)
Sorted by: Most recentPlaced an order for a dress two months back and still haven't gotten it. Requesting a refund has gone nowhere and nobody will tell me when it's actually coming. This feels like legitimate theft honestly.
Customer service emails go completely ignored, and comments on their Instagram asking for order updates just get deleted. They're too focused on promoting new collections and launching fresh designs instead of actually fulfilling orders for people who've already paid. Stay away from this brand. I also learned about multiple accusations that the founder copied designs and has questionable business practices. This was definitely my final purchase here.
Placed an order a month ago and still waiting on my stuff. You try emailing them and you don't get responses. They see comments about this exact problem all over their Instagram posts and delete them immediately. Stop removing comments from your followers and actually take care of responding to customers.
Skip it. If you must buy from them go through a legitimate third party like Revolve instead. Their support is terrible. I ordered six weeks ago and nothing's shipped yet despite being told it would take one to two weeks. They won't refund me or give any kind of timeline. Never shopping direct from them again.
Don't buy from this brand directly. Your experience will be much better ordering through a trusted retailer like Revolve. Worst direct purchase I've made. Seven weeks in and my order still hasn't shipped with zero communication from the brand about what's happening. No option to cancel or get my money back either. Customer service folks just dodge your questions and never give actual solutions. Take all these other reviews seriously and just don't shop here. I'm warning everyone I know about this brand.
Items I ordered took longer than two weeks to arrive. When I contacted support about the delay, they sent me a useless form response telling me to check the website, even though the promised delivery window had already passed. I finally got my stuff after a full month, but I had to send it all back because the sizes were completely wrong and the merchandise wasn't worth the price. Getting my refund has been a nightmare too. I've been waiting two weeks since returning everything and still getting the same canned responses. Total disaster with bad support and mediocre goods.
I made a purchase almost two months ago and they didn't send everything until yesterday. The support team was dismissive and refused to cancel or refund me even though I asked repeatedly once it became clear most of my order wasn't shipping within a reasonable window (a month should've been plenty). They kept promising it would go out 'soon' but wouldn't budge on a cancellation. Two months later and I don't even need the items anymore since I was getting them for a trip. Won't be ordering here again. Moving forward I'm sticking with local and sustainable fashion brands.
Got my order and returned basically everything except one item because of quality and fit problems. I'm over following influencers' recommendations. This designer keeps posting how amazing her pieces are and I gave this brand so many attempts, but honestly the clothing feels like it belongs in a regular mall store. The stitching is cheap, the fabric is thin, and nothing fits true to size. The bikinis especially have zero support if you're larger than an A cup. For D cup and above, skip these completely. The return hassle isn't worth it.
Bought a dress here and immediately requested an exchange the next day. It's been seven days and there's no way to reach anyone about when my replacement will show up. The chat feature seems abandoned and I've sent at least 4 emails including one to their returns department. Not coming back to this store.
I've purchased several items from their collection including a vegan sweater, swimwear, biker shorts, and workout pieces. After multiple buys, I've realized the sizing varies all over the place and the quality leaves a lot to be desired. Really let down considering how much the designer talks about the effort put into production and guaranteeing quality. I've noticed stitches coming loose and material peeling. Overall super disappointed. Won't be ordering again.