WoodSpring is an extended-stay hotel chain offering affordable accommodation. At RetailCoupons.com, we compile guest ratings and reviews to help you understand what to expect from this hotel brand based on real visitor experiences.
woodspring.com Reviews
3.7
3 reviews
What Shoppers Say About woodspring.com
Created with AI, based on recent reviews
WoodSpring guests have had sharply divided experiences. Positive reviewers consistently praise the cleanliness and maintenance of the properties, noting they compare favorably to competitors like Super 8 and Sleep Inn. Staff members receive particular mention for going above and beyond to provide helpful, friendly service that makes guests feel valued.
However, one guest reported a significantly negative experience centered on unprofessional front desk behavior and feeling unwelcome during their stay. The situation reportedly worsened when they escalated concerns to management, and they encountered issues with booking additional nights and disputed room damage charges (though the charge was eventually refunded). This stark contrast in experiences suggests consistency may be an issue across locations or shifts.
Customer Reviews (3)
Sorted by: Most recentDavid R.Aug 5, 2025
Unfortunately, my stay was really upsetting. The people at the front desk acted unprofessionally and made me feel unwelcome the whole time I was there. When I complained to the main office about what happened, things only got worse. They wouldn't let me book extra nights and tried to charge me for damage to the room, though they did refund it eventually. I've filed a complaint through the proper channels because I really hope management will work on training their staff better and treating guests with more respect.
Jennifer M.Jun 22, 2025
Cindy at the WoodSpring location here is absolutely fantastic. The place is so clean and well maintained compared to other hotels around like Super 8 and Sleep Inn. I don't have to worry about bugs or pests like I do at those other spots. Really grateful for Cindy and Deno for keeping things running so smoothly!
woodspring.com Review FAQ
What is the average rating for WoodSpring?
WoodSpring is rated 3.7 out of 5 based on 3 guest reviews submitted to RetailCoupons.com.
What do guests praise about WoodSpring?
Guests consistently highlight the cleanliness and maintenance of the properties, noting they appear better maintained than competitor budget hotels. Positive reviewers also specifically commend individual staff members for exceptional customer service and helpfulness.
What complaints have guests made?
One guest reported unprofessional behavior from front desk staff that made them feel unwelcome. This guest also experienced difficulty booking additional nights and encountered disputed charges for room damage, though the charge was refunded after escalation.
Do guests recommend WoodSpring?
Opinions are mixed based on available reviews. Two out of three reviewers gave five-star ratings and expressed strong satisfaction, while one guest gave a one-star rating due to service and management issues.
How can I write a review of WoodSpring on RetailCoupons.com?
If you have stayed at a WoodSpring location, you can share your experience by submitting a review on the WoodSpring review page at RetailCoupons.com. Your honest feedback helps other travelers make informed booking decisions.