Zerbee is an online retailer offering office furniture and other products, often at prices below traditional office supply retailers. Read real customer reviews on RetailCoupons.com to learn about shipping speed, customer service quality, pricing, and return policies based on actual shopper experiences.
Zerbee Reviews
4.3
4 reviews
What Shoppers Say About Zerbee
Created with AI, based on recent reviews
Zerbee shoppers are mostly satisfied with competitive pricing and responsive customer service. The majority of reviews praise significant savings compared to big box retailers, timely shipping, and helpful support staff who address issues promptly when contacted. However, one reviewer reported a frustrating return experience that required multiple phone calls to secure manager approval and took several weeks to process, suggesting inconsistency in how returns are handled.
The store appears strongest when fulfilling standard orders but may need improvement in return procedures and refund processing times. Most customers say they would recommend Zerbee, though those considering a purchase should be aware that return experiences may vary depending on circumstances.
Customer Reviews (4)
Sorted by: Most recentRobert K.Jul 26, 2024
Been hunting for an office chair and spotted one at a big box office retailer, but the price tag made me hesitate even though I could've gone through with it. Decided to do a quick Google search and found the exact same chair here for $140 cheaper, which honestly seemed too good to be true. I looked into the company online and even called before ordering yesterday. My package showed up today and I'm still amazed. Turns out they're connected to that major office furniture retailer but offer way better deals. Definitely coming back here for future purchases.
David R.Apr 6, 2023
Had a great experience with this supplier. I placed an order and it shipped out on time without any issues. Highly recommend them to anyone looking for reliable service.
Jennifer M.Jan 5, 2022
First time ordering here and I'm really impressed with how they handled things. My order came in two shipments, but when I reached out to customer service about the delay on the second part, they got back to me right away and explained what was happening. A few days later when I still hadn't gotten it, I contacted them again and they were super responsive, issuing a refund in just a couple minutes.
Michelle T.Aug 4, 2020
Had a really frustrating experience trying to process a return with this company. I kept having to call back multiple times before getting approval from a manager, and then it took weeks for the refund to actually show up on my credit card. When I finally called to follow up, that's when they actually put the credit through.
Zerbee Review FAQ
How is Zerbee's rating calculated?
Zerbee is rated 4.3 out of 5 based on 4 customer reviews collected on RetailCoupons.com. The rating reflects actual shopper experiences with pricing, product quality, shipping, and customer service.
What do shoppers like most about Zerbee?
Customers frequently praise Zerbee for offering significant price savings compared to major retailers on the same products. Shoppers also highlight timely shipping, responsive customer service, and staff willingness to address order issues when contacted.
Are there common complaints about Zerbee?
The main concern raised in reviews involves return processing. One shopper reported needing multiple phone calls to secure return approval from a manager and experienced a substantial delay in receiving their refund. This suggests potential inconsistencies in how returns are handled.
Do shoppers recommend ordering from Zerbee?
The majority of reviewed customers indicate they would recommend Zerbee, particularly for those seeking competitive pricing on office furniture and related items. However, shoppers considering a return should be aware that the process may take longer than expected.
How can I write a review of Zerbee for RetailCoupons.com?
If you have purchased from Zerbee, you can share your experience on RetailCoupons.com to help other shoppers make informed decisions. Include details about pricing, shipping speed, product quality, and customer service to provide helpful context for future buyers.