Canada Roots Coupons & Promo Codes
Get 20% Off Using Promo Code
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Roots Canada Code: Save 25% Off at Checkout
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Use This Promo Code For 25% Off Your Purchase
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Current Canada Roots Coupons
| Description | Coupon | Expiration Date |
|---|---|---|
| "Get 25% Off* the ENTIRE STORE! Use code " www.roots.ca -their twitter feed. | TWITTERNOW | No expiry |
| 25% off* your purchase for Customer Appreciation! Enter code FACEBOOKVIP at checkout.*Conditions | FACEBOOKVIP | No expiry |
| Save 20% with coupon code | Twenty | No expiry |
About Canada Roots
Canada Roots is a Canadian retailer specializing in men's and women's clothing. Shoppers seeking Canada Roots promo codes are typically looking to reduce the cost of apparel purchases on the roots.ca site, which primarily serves the Canadian market.
How to Use a Canada Roots Promo Code
- Visit roots.ca and browse or search for the men's or women's clothing items you want to purchase.
- Add your selected items to your shopping cart.
- Proceed to checkout and locate the promo code or discount code field.
- Enter your Canada Roots promo code in the designated field before finalizing payment.
- Complete your purchase and your discount should be applied to your order total.
Promo Code Not Working? Try This
- The code may have expired or reached its maximum redemption limit, so verify the offer is still active on RetailCoupons.com before applying it.
- Some codes apply only to specific product categories or clothing types, so confirm your items qualify for the discount you are using.
- If you have already applied a different promo code to your cart, the store may not allow stacking multiple codes simultaneously.
- Spelling errors or extra spaces in the code field will prevent it from working, so double-check your entry before submitting.
- The code may have minimum purchase requirements you have not met, so review the offer details to ensure your cart total qualifies.
Canada Roots Savings Hacks
Check the clearance or sale section for discounted clothing first, then apply an available promo code at checkout for additional savings on already-reduced prices.
Canada Roots often runs promotions during seasonal transitions and holidays. Checking RetailCoupons.com regularly helps you catch new codes timed with these sales periods.
Essentials like basics or staples are often included in most promo offers, making bulk purchases of everyday clothing items an efficient way to maximize your discount.
RetailCoupons.com lets you track this store, so you can get notified when new Canada Roots promo codes become available rather than checking manually.
Canada Roots Shipping Policy
Shipping policies for Canadian online retailers typically depend on order value and destination within Canada. Review the store's shipping information during checkout to understand delivery timeframes and any applicable costs for your region.
Canada Roots Returns & Refund Policy
Most Canadian clothing retailers offer a standard return window for items in their original condition with tags attached. Check Canada Roots's specific return policy on their site to confirm the return period, any restocking fees, and whether return shipping is free or paid.
Canada Roots FAQ
How many current Canada Roots promo codes are available?
Can I use these Canada Roots codes if I am shopping from the United States?
Do I need a Canada Roots account to use a promo code?
Are there codes that work on men's and women's clothing at the same time?
What should I do if a promo code will not work at checkout?
How often does Canada Roots release new promo codes?
Canada Roots Reviews
Canada Roots is rated 2.2 out of 5 by 25 shoppers, with a heavily polarized review distribution. The store receives praise from some customers for quality fabric, decent fit in certain items, and efficient international delivery. However, the majority of reviewers report serious problems: billing errors and duplicate charges when using debit cards, incomplete refunds, unaccounted shipping fees, faulty product durability (handles breaking after minimal use), unresponsive customer service, and issues with digital gift card balances disappearing. Many customers describe feeling brushed off or dismissed when attempting to resolve these issues.
Recurring complaints focus on the company's handling of refunds and credits, particularly involving debit card transactions that result in unexpected charges. Customers also cite poor product quality control, defective items arriving, and an uncooperative customer service team that fails to take responsibility or offer adequate solutions. The disconnect between items charged for and items actually delivered has frustrated multiple reviewers, and several mention being passed between departments without resolution.
This was my first order from Roots and it came all the way from Europe. Delivery was quick and efficient, and the sweater I got in size XXL fits nicely. The fabric itself is pleasant and feels quality-made. The issue is with the ribbed trim at the bottom which looks stretched and doesn't fit snugly against my body. Instead of hugging properly, the sweater flares out and looks more like a dress. I was expecting a much more fitted hem. This seems to be a problem with how they made the knit, and it's weird because the product pictures online actually show a tighter hem. I'm keeping it because shipping it back from overseas would be a headache, but I might try another piece from them down the line. The overall fit and material quality are good, but that loose hem really disappointed me, so I can only give an average rating.
This company is a mess. If you use a debit card, they charge you immediately. I paid one hundred eighty-four for three items, one was dropped from the order and they promised me my money back plus a fifteen dollar credit. Then my card got charged again for the remaining items. Debit cards apparently work like a hold or something with them. So I'm down over three hundred dollars now. They told me I'd get the one-eighty-four back next week but this whole process is so sketchy. I buy clothes online all the time and have never had this kind of problem before. Won't be ordering from them again.
My wife bought a Roots purse from a discount store a couple years ago. After just a few months of normal use, the handles completely fell apart while everything else still looks brand new. When I tried to get help, they passed me off to another company. After going back and forth multiple times, they basically said there was nothing they could do because my wife didn't have the receipt. I'm not buying their stuff anymore. This is poor quality garbage made overseas and I won't support it again.
Absolutely horrible experience with this company. I made a purchase during their sale in October while visiting Canada and completed my order without any issues. Right after, I got an email saying one item was out of stock, yet they had already charged me for all three. They sent me a $15 voucher as compensation. When my refund never showed up, I reached out through their chat and called multiple times. Each time I got a different answer about when I'd see the money back. First they said 3-5 days, then 7-10 business days, then I was told December. Still nothing. Today I tried their web chat twice and couldn't even get anyone to respond. My credit card company is now handling this since I've exhausted all options. This is the worst customer service I've ever received from any business. Completely unacceptable and I will never shop here again. Stay away from this company.
I placed an order and paid nine dollars for shipping to have it picked up at my nearby store. Then suddenly I got an email saying my order was being refunded. A credit popped up on my account, except the shipping charge wasn't included in that refund. I contacted their customer service expecting them to fix this right away. Instead, they told me the service had already been provided so they wouldn't refund the shipping fee. I tried explaining again and got told someone would look into it in a day or two. Two days passed and I got the exact same response. Here's the thing: I was happy to pay for shipping, I just wanted my order. Or if they couldn't fulfill it, refund everything including that nine dollars. I never got a pickup notice, never had the chance to grab my items, and there's absolutely no proof the store even got the package. Losing a customer over nine bucks is pretty poor business sense, especially when the whole mistake was on their end.
I bought a digital gift card from their website and gave it to a relative to use. When she tried to apply it to her purchase just days later, the balance was already gone. She contacted their customer service and the rep was really unwelcoming and dismissive. Even though the card was purchased directly from Roots and the support person could see that a different email had accessed the funds, they refused to help or investigate. It's incredibly disappointing. Just wanted to warn other people so you don't waste your money on their gift cards. The person who received this gift was someone with great character, so this really stung.
I went to return a brand new, unworn jacket at the Bramelea store and the employee started wiping random spots on it with disinfectant without even asking me first. Then they refused to take the return. This is hands down the worst service I've gotten anywhere in over a decade. Really disrespectful.
Put in an order online and got tracking info a few days later. Turns out Roots used Canada Post, who happened to be on strike at the time. I reached out to let them know and they said I couldn't cancel the order but if I wanted to place a new one they'd use a different delivery company. Why wouldn't they just use the alternative carrier from the beginning? This whole situation is ridiculous.
Purchased four shirts and after less than a year, one started falling apart from barely being worn. The warranty and customer service from this company are honestly the worst I've ever dealt with. I'm done shopping there. For a brand that claims to be Canadian, this is embarrassing. I honestly wish I could rate them below one star because one star doesn't even come close to how disappointed I am.
I ordered something online, realized I got the wrong size, and immediately sent them an email asking to cancel. They told me it was all set and hadn't processed yet. But then my bank account got charged anyway. When I called to ask what happened, they said my refund would show up in 1 to 5 business days. The very next day, I get an order confirmation email, so I reached out again to make absolutely sure it was canceled. That's when they changed their story and told me the order actually did go through and I'd have to wait for it to arrive before I could return it to get my money back. I won't be ordering from them again.
Really let down by my recent order. I bought a navy dress and when it arrived, it had stains all over it. It honestly looked like someone had already worn it and sent it back. It was in such bad shape I couldn't even try it on. Super disappointed.
Stopped by the Devonshire location and was lucky enough to get assistance from Lauren. What an incredible person and such a bright personality. She made shopping so enjoyable and I'll definitely be returning because of her genuine warmth and enthusiasm. Amazing work ethic and you've been with the company for a full decade, which says everything. You're the best and I can't wait to come back!
Popped into the Devonshire location today hoping to find some deals and boy did I find some. I got help from Lauren who seriously made my whole experience amazing. I can't say enough good things about her, her energy and warm attitude made me want to come back. Huge congrats on working there for a decade, you're absolutely crushing it and I'll definitely be back. Love you and thanks for being so awesome!
Got my items even though Canada Post was on strike, so shipping worked out okay overall.
Got my son a jacket for his birthday but it never showed up. When I complained, their response was basically that the shipping company said they delivered it so they couldn't help. That's it. End of story. I get lots of packages and rarely have issues, but somehow the expensive stuff goes missing? Their customer service is absolutely terrible and they don't seem to care about actually helping people.