Anovaculinary Coupons & Promo Codes

I bought one of your products and right from the very first use, the top part came open and the electrical guts were exposed. This wasn't from dropping it or anything - it's clearly a manufacturing issue. Your support team didn't really help and just dragged things out with endless back and forth. First they wanted photos, which I sent. Then they claimed they didn't get them, so I sent them again. Next thing I know they're asking for a video. The thing arrived broken. How could I have possibly broken it on day one? Plus, don't your products come with a warranty? It feels like you can't even stand behind that basic promise. If this had happened after several months or a year, would you have even bothered responding? I can't recommend your stuff and I'm going to let others know about my experience. Not because I paid money for something defective - that happens - but because your support after the sale has been a total mess.

I got the Precision Cooker 3.0 and the box clearly says it has wifi capability. What the box does NOT clearly explain is that you need to pay for a monthly or yearly subscription to actually use that wifi and bluetooth connectivity. On the box it says enable wifi connectivity to cook and start cooking from your phone, and then mentions using the free app. But that app isn't free - there's a cost involved. That's misleading in my opinion. The wifi feature was a big reason I picked this model. Returning it is a hassle I just don't have time for right now, so I'm stuck with it.

I borrowed an Anova Precision Cooker 3.0 from neighbors who'd had it for several years. The second I plugged it in at my house, there was a small explosion. It burned out multiple electrical outlets and damaged my stovetop. I had to pay an electrician 300 pounds to fix the damage, plus I bought my neighbors a replacement unit for another 200 pounds, totaling 500 pounds in expenses. The electrician confirmed the cooker caused a short circuit that led to all this damage. I emailed their support about it, but they never responded or took any responsibility.

The nano itself is fantastic and works exactly as it should. My complaint is that the marketing materials never once explained that accessing the phone app feature requires buying an annual subscription on top of the purchase price. I'm genuinely frustrated about this. For the premium price I paid, I thought I was getting those app features as part of the deal. Now I have to fork over more cash to use the main convenience feature I bought it for. That feels like a scam. It's a great device, but it's frustrating to be left in the dark about costs. Any features that help sell your product need to have pricing information right there next to them in the marketing copy.

The nano device itself works great and I'm satisfied with the actual product quality. What really bothers me is that nowhere during checkout did anyone mention that the smartphone app control feature requires paying for a separate annual subscription. This is a major letdown. I paid top dollar specifically thinking I was getting all those convenient app features included. Now I find out I have to pay extra just to use the main thing that attracted me to buy this model in the first place. It feels dishonest. The product is solid, but I feel foolish for not knowing about the hidden costs upfront. If subscription features are part of your selling point, you need to clearly state that in your product description.

I ordered multiple items from Anova 16 days ago and only got one of them. Their warehouse obviously lost track of the second item. Getting help from their support has been a disaster - long hold times, ignored emails, and a chat system that's completely unhelpful. The company seems understaffed and doesn't take any responsibility. Instead of fixing things right away, they made me jump through hoops contacting the carrier and wasted more time. Now I'm sitting here waiting another 6 business days for something that should have arrived the first time. Save yourself the headache and shop somewhere else.

These guys are rough. Their stuff breaks a lot, but they're quick with replacements since they know about the quality issues. The problem is they're now pushing subscriptions for features that used to be included with the purchase, and it seems like a way to pay for their poor manufacturing standards.

My oven quit working and they offered to replace it. Three months later and I'm still waiting. The customer service team responds quickly at first, but nothing actually gets resolved. It's frustrating. I'm going to initiate a chargeback through my bank at this point.

I bought a Sous Vide 3.0 last May and have been really happy with it overall. Unfortunately it started randomly shutting off in the middle of cooking sessions. I submitted a warranty claim online and heard back really quickly. The support team walked me through a couple troubleshooting steps to see if we could fix it ourselves. When that didn't work, they said they'd send a replacement unit. It arrived about 10 days later. While it's unfortunate the original one failed, I can't complain about their customer service response. They made it right and I appreciate that.

Picked up a Sous Vide 3.0 last May and have loved using it ever since. Then out of nowhere it started randomly powering down during cooks. I filed a warranty claim through their website and got a response super fast with some troubleshooting steps to try. They determined the unit needed to be swapped out and said they'd send a replacement. The new one showed up about 10 days later. It's rough that my original machine had issues, but honestly their follow-up service was excellent. Really impressed with how they handled it.

This is the worst customer support I've ever dealt with. My sous vide unit quit working after a while. Even though I subscribed to multiple newsletters from them that keep showing up in my inbox, they refused to help me because I couldn't locate my receipt. I've since switched to a much cheaper competitor's model that does the same job and actually has better wifi connectivity. Definitely learned a lesson about buying their products.

I didn't even make it to actually buying anything, and I think that's lucky for me based on what other customers are saying. They promoted a big after Christmas clearance event but practically everything was sold out. The only things left were their priciest model and a really outdated compact version.

Grabbed a Precision Oven during their Black Friday deals at a good price. It arrived the next day and everything was perfect. No issues whatsoever. Really solid piece of equipment.

Really disappointing experience with their support. I ordered an Anova Precision Cooker Pro on June 14 and payment went through fine. When I checked back on June 19, I found out the order had been cancelled without warning. I've been going back and forth with their chat support and email team ever since. The chat rep said a refund was being processed and would show up in 3-5 business days, but the email support person told me the order wasn't actually cancelled and my items were already shipped out to a courier. Problem is, nobody gave me a tracking number. This whole situation has left me completely confused about whether I'm getting my cooker, getting my money back, or what's actually happening.

Placed an order and waited 10 days with nothing to show for it, even though I paid extra for the 48 hour express delivery option. Their customer service response is pretty weak. When I finally got in touch, they said the item wasn't actually in stock even though the website clearly showed it was available. Getting a refund out of them has been like pulling teeth.