Expedia.co.uk Coupons & Promo Codes

By far the worst travel booking service I've ever dealt with - absolutely will not use them again.

I booked return flights to Kochi through them after my original airline cancelled because of instability in the region. I got to India fine on the Virgin flight, but problems came back on my way home when Etihad dropped the first part of my return. I got an email saying to call about finding a replacement flight, and it said the second leg to Heathrow was still booked. So I grabbed an Air Arabia ticket to get to Abu Dhabi, but I wanted confirmation that the second leg would actually be there. I called them five separate times on different days. First call took 37 minutes and they said there were no alternatives, I'd have to cancel. Second call went 38 minutes with an agent who seemed more helpful and said the connection was definitely good. Third call took two hours where they finally told me cancellation was the only option and offered a refund that could take 7 to 10 business days, then the line dropped before finishing. Fourth call was 45 minutes to formally cancel and request the refund, which they said could be 15 business days. Fifth call was just 11 minutes and by then 15 business days had already passed with no payment.

My cashback reward on a vacation booking was rejected with no clear explanation, just vague language. The reward company showed that the link was definitely clicked through, and Expedia's own records proved a booking happened at the exact same moment, yet they turned it down anyway without any option to question it or get more details. It looks like they're not handling bigger claims with good intentions. Don't count on actually getting paid out if you submit one. The reward company basically said that's just how it is and there's nothing they can do. ***Update: Following up afterward, this got settled the way it should have been from the start. Thanks for making it right.

My cashback reward claim for a vacation booking got rejected without explanation. The cashback company confirmed the click-through happened, and Expedia confirmed the booking went through at the same time, yet they turned it down anyway with zero justification or chance to appeal. Seems like they're not dealing in good faith when it comes to processing bigger claims. Watch out if you're counting on getting paid out. The cashback company basically told me I'm stuck with nothing. ***Update: After reaching out directly, this situation got worked out to my satisfaction. Appreciate the resolution.

Very frustrated with them. I reserved a three night stay and right after booking realized the month was wrong. I asked about changing it, and they strung me along for a week telling me they were trying to fix it. Eventually they claimed they couldn't reach the hotel to make changes - but that was a lie. The hotel actually called them three times and was waiting for Expedia to respond by email. So instead of throwing away my cash, I kept the first booking and made a new reservation somewhere else. I'm completely done using them. They're not a reliable company.

Really unhappy with them right now. I booked a three night hotel stay and immediately realized I'd put in the wrong month. I tried getting them to fix it, but after a week of them claiming they were working on it, they said the hotel wasn't answering their calls - which was completely false because the hotel told me they'd reached out three times and were waiting for Expedia to get back to them via email. Rather than lose my payment, I kept that booking and reserved another place on my own. I won't be using them for travel bookings again. They're simply not a good company.

I reserved a room and cancelled it within an hour, but they've already charged my card and I can't get anyone on the phone to help. They want a 16 digit itinerary code that I don't have - my email just shows a booking and reference number. Definitely watch out.

I made a room reservation and needed to cancel less than an hour later. They withdrew the payment but I can't reach anyone to help. They keep asking for a 16 digit itinerary code, but my email confirmation only has a booking and reference number. Be careful with them!

I honestly wouldn't rate them even one star, but I had to give something to leave feedback. My wife and I are both in our 80s, and we got a lucky break that finally let us take a holiday we couldn't otherwise afford. We were thinking a quick Guernsey getaway would be perfect and booked a two night package. I could've sworn I chose June, but the booking confirmation said May - my fault on that one. Since we wanted better weather, we contacted them about moving the dates. We figured there'd be some fee for changing, but instead they said no, changes aren't possible, and we'd have to pay them another £336 for the flights on top of what we'd already given them. When my wife tried calling to speak with a manager about it, they claimed a manager would call back, and one did, but then said they'd transfer her to him. She sat waiting to be connected for more than 30 minutes before giving up. They're basically thieves who won't let us change anything while forcing us to keep paying for flights we can't use. We're stuck paying through installments for absolutely nothing.

Honestly don't even think they deserve a single star but needed to rate them to post this. Me and my husband are both in our 80s, and we finally had a bit of good luck that let us afford a getaway we hadn't been able to do in years. We wanted a short trip to Guernsey and booked what I thought was a June break, but when the confirmation arrived it said May, which was my error. We wanted warmer weather, so we rang them about changing the dates and anticipated there'd be some adjustment fees involved. Instead they said no changes allowed, and we'd have to fork over another £336 for flights with nothing to show for it. When my husband called asking to speak with a manager about adjusting the dates, they said a manager would ring back, which he did, but then said they'd connect him to the manager. My husband waited on hold for over half an hour before giving up. Complete con artists taking our £336, refusing to let us change and forcing us to pay through an installment plan for nothing.

Booked flights through British Airways with them 10 days ahead and got a confirmation email that I could bring 2 checked bags on the outbound and return flights - I even have the email proof. Then the night before departure when trying to check in online, it showed only 2 bags allowed for the return and zero for the outbound from the UK. I called customer service and they kept me on the line for an hour but seemed confused the whole time, never gave straight answers, then just ended the call without offering any follow-up. Will not use them for booking flights ever again. Would not suggest them to anyone.

Booked what they call a package holiday (there's a reason they can't offer ABTA coverage), and when the airline dropped one leg of my flight, Expedia basically abandoned me. They had zero problem collecting the full amount upfront, but when things went wrong they just told me to sort out the cancelled flight myself with the hotel too. Absolutely unacceptable. They shouldn't be permitted to sell holiday packages like this. It's outrageous. Deal with an actual travel company instead.

Made a hotel booking even though I was hesitant with all the negative reviews floating around. Decided to go ahead because the hotel rate was better through them. Everything went smoothly with no problems during the booking process, and checking into the actual hotel was quick and easy too. Great experience overall.

I've booked with them many times and regularly take advantage of their points program. When the pandemic wiped out everything I had lined up - flights, package trip, cruise, plus a hotel reservation through them - I was really impressed by how they handled it. They refunded the entire non-refundable room amount and got it to my account within a couple days without me having to chase them down. Much appreciation for that. When things get back to normal I'll keep using your service.

Had a smooth and straightforward experience booking my South Africa flight with no complications. First time trying their service and I'll definitely be back. Happy to recommend it to others!