AmeriMark sells apparel, home goods, and other merchandise primarily through mail and online channels. This page aggregates verified customer reviews and ratings for AmeriMark to help shoppers understand what to expect from the company's service, product quality, shipping practices, and return policies.
AmeriMark® Reviews
1.9
22 reviews
What Shoppers Say About AmeriMark®
Created with AI, based on recent reviews
AmeriMark has a significantly troubled rating of 1.9 out of 5 based on 22 customer reviews. The overwhelming majority of shoppers report serious problems across multiple areas: incomplete orders, unresponsive customer service, complex return processes with substantial fees, and unexpected charges appearing on accounts. Several customers describe surprise recurring charges ($14.95 monthly in one case), questionable fees labeled as fuel or facility surcharges on top of already-high shipping costs, and return fees that recoup only a fraction of the original purchase price. Shoppers also complain about inaccurate product descriptions, slow delivery times exceeding two weeks, and difficulty reaching customer service representatives. A small minority of recent reviewers (approximately 23 percent) report satisfaction, though no positive details are provided in the available review excerpts to balance against the widespread complaints.
The consistent theme across negative reviews is frustration with what customers characterize as obfuscated pricing, poor communication, and a return process designed to minimize refunds. Multiple shoppers explicitly advise others to avoid the company, with some describing their experience as a scam. The lack of straightforward return procedures, combined with reports of unauthorized recurring charges and difficulty disputing them, represents the most serious concern raised by the customer base at RetailCoupons.com.
Customer Reviews (22)
Sorted by: Most recentAmeriMark® Review FAQ
What is AmeriMark's average rating on RetailCoupons.com?
AmeriMark is rated 1.9 out of 5 stars based on 22 customer reviews. Approximately 77 percent of reviews are one-star ratings, while 23 percent are five-star ratings. No reviews in the two, three, or four-star range appear in the current distribution.
What do shoppers complain about most?
The most frequent complaints involve unexpected fees and charges, including recurring monthly charges that some customers report difficulty stopping, return fees that significantly reduce refunds, and shipping surcharges labeled as fuel or facility charges. Customers also report incomplete orders, slow delivery times, inaccurate product descriptions, complex return processes without prepaid labels, and difficulty reaching customer service.
Are there any positive experiences reported by AmeriMark customers?
Approximately 23 percent of recent reviews award AmeriMark five stars, indicating some customers have had satisfactory experiences. However, the provided review excerpts do not include details from five-star reviews explaining what those satisfied customers appreciated about their purchases or service.
What concerns should shoppers know about returns and refunds?
Multiple reviewers report that returns are complicated and expensive. Common issues include charges for return shipping despite already being charged shipping on the original order, restocking or facility fees (labeled as PRF or FSC charges) deducted from refunds, and limited refund amounts compared to the original purchase price. Some customers report receiving no prepaid return label, making return shipping costly.
Should I shop at AmeriMark?
Based on customer feedback at RetailCoupons.com, shoppers should carefully weigh the risks. The rating is very low, with the vast majority of reviewers explicitly advising others to shop elsewhere. Key concerns include hidden charges, difficult customer service, complicated returns, and reports of unauthorized recurring charges. Customers should read the full reviews here before deciding whether to purchase from this retailer.