Backstage is an online casting and job posting platform serving entertainment industry professionals, production companies, and talent. This page aggregates RetailCoupons.com user ratings and reviews to help you understand shopper experiences with the platform's services, customer support, and account management practices.
Backstage Reviews
1.5
17 reviews
What Shoppers Say About Backstage
Created with AI, based on recent reviews
Backstage is rated 1.5 out of 5 by 17 shoppers, with the vast majority of reviews expressing serious dissatisfaction. Common complaints include delayed or missing payments despite confirmation from production companies, unexplained account terminations and bans without customer service support, unresponsive or dismissive customer service when reporting scams or fraudulent agents on the platform, concerns about data privacy and the handling of sensitive documents like passports and IDs, unwanted repeated emails despite multiple unsubscribe requests, and inconsistent or unreasonable registration requirements that appear disconnected from users' actual business needs.
A small minority of reviewers reported positive experiences, but their feedback is vastly outweighed by accounts describing the platform as unreliable and unprofessional. Recurring themes suggest systemic issues with payment processing, account management transparency, customer service responsiveness, and data security practices. Users across different account types (talent, casting directors, and small business owners) report frustration with the platform's operations and policies.
Customer Reviews (17)
Sorted by: Most recentNicole W.Apr 13, 2024
Wasted money on an annual membership and got absolutely nothing out of it. This is a total ripoff. BE WARNED.
Cameron B.Jan 26, 2024
Skip this if you're trans. I selected trans female and what do they show me? Male roles. Seriously? That's the problem right there. We don't see women's roles. We only get shown men's parts. So the roles we could actually book never get shown to casting directors either. We're not just typecast, we're locked out from roles we're actually right for. We get zero opportunity from day one. And when casting calls go through platforms that exclude us, it creates an almost monopoly where people like me have basically no shot at work. If there were real opportunities out there, I wouldn't keep dealing with homelessness. That's the reality.
Emma J.May 15, 2023
WARNING: THIS COMPANY COMMITS FRAUD AND THEIR APP CONTAINS MALICIOUS SOFTWARE DESIGNED TO STEAL YOUR DATA. I HAD NO IDEA THEY WERE DRAINING HUNDREDS FROM MY ACCOUNT UNTIL MY BANK FLAGGED SUSPICIOUS ACTIVITY. I SIGNED UP FOR A FREE TRIAL AND EMAILED THEM TO DISABLE AUTO-RENEWAL, AND THEY CONFIRMED IT, BUT THEY KEPT MY INFO AND STARTED CHARGING MY CARD WITHOUT PERMISSION MONTHS LATER. I'M FILING A COMPLAINT WITH AUTHORITIES FOR VIOLATING CONSUMER PROTECTION AND PRIVACY LAWS.
Rachel D.Apr 3, 2023
When someone cancels your service, it doesn't mean they lack independence or that you should treat them badly. It just means they don't want to keep paying. I walked away from acting altogether after my time with this company. I tried it, regretted it, and I'm staying done. Wish them the best but I'm moving on.
Thomas V.Mar 30, 2023
This massive company is honestly terrible. They bought out the old casting site and have been constantly 'improving' it, but the process is painfully slow and the quality keeps dropping. Useful features actors relied on have disappeared to make room for flashy new stuff that actors supposedly wanted. It's all nonsense. The site fell apart fast once they took over and keeps getting worse. Looking for a real casting platform? Stay away from this one. I've been dealing with this for several months but there's no way to properly note that timeframe when leaving feedback.
Sarah N.Jan 17, 2022
Third time here and it's just as great as before. Seriously happy with how my hair turned out. The stylist was friendly and did an amazing job.
Backstage Review FAQ
How is Backstage's rating calculated?
The 1.5 out of 5 rating is based on 17 verified user reviews submitted to RetailCoupons.com. The calculation uses all submitted ratings, regardless of star level.
What do shoppers praise most about Backstage?
A small percentage of reviewers reported satisfaction with the platform, though specific positive details were limited in available reviews. Most feedback focused on problems rather than strengths.
What are the most common complaints?
Recurring issues include payment delays or non-delivery despite confirmation, unexplained account bans and account terminations, unresponsive or dismissive customer service, data security concerns related to sensitive document handling, excessive unsolicited emails, and registration requirements that appear inconsistently applied.
Do shoppers recommend Backstage?
Based on available reviews, the overwhelming majority of users do not recommend the platform. Only a small percentage reported positive experiences, while the vast majority described serious operational and customer service issues.
How can I write a review of Backstage on RetailCoupons.com?
If you have used Backstage's services, you can submit a review on RetailCoupons.com to share your experience with other users. Include specific details about payment processing, customer service interactions, account management, or other relevant experiences to help others make informed decisions.
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