belletire.com Reviews

Had my tires swapped out here and the experience was way better than I'd anticipated. Dave really worked hard to find reasonable pricing options for me. He even helped me swap out my key fob battery. Professional and helpful from start to finish.

Got brand new tires installed and within weeks one started leaking. The technician told me I needed to buy new rims. I said absolutely not. Then he suggested buying just one rim. I explained that they clearly didn't inspect or clean the rim before installing the tires. He came back saying the aluminum rims couldn't be cleaned anyway. Wouldn't even look at it until late afternoon, or I could book an appointment for tomorrow or the next day and sit around waiting. Zero effort on their part to check the tire, fill it up, or do anything. Just excuses and sales talk. I'm going elsewhere to get this fixed and won't be using them again.

This company seems designed to take advantage of customers, and honestly a lawsuit sounds about right. I had a terrible experience at the location near me, and the whole operation is the problem. Check out the reviews online and you'll see what I mean. For instance, they advertise free flat repairs and free tire rotations, but good luck actually scheduling that on their website. Call the shop and the fastest appointment is like a week out just for a flat. If you actually show up in person, they'll tell you to drop off the car with no shuttle available, and they might get to it in several hours or maybe tomorrow. A flat tire needs to be fixed same day, not a week later. This place markets services they don't actually provide in a timely way. They should put a booking option on their site and tell customers upfront that flat repairs could take forever. I'm staying away permanently.

Outstanding work and customer service here. If you're in the area, I highly suggest visiting them for whatever your vehicle needs. The team members are knowledgeable and friendly. Would recommend to anyone.

Really impressed with the service and knowledge at this location. If you're in the Illinois area, I'd definitely recommend them for any car work. The staff was friendly and professional. Great experience overall.

I had purchased new tires and an alignment, and received a $100 gift card via email as a promotion. Went in recently to use it toward an oil change and air filter service. The gift card code was incomplete and wouldn't process. But the manager stepped up and processed it manually to make sure it went through. He really did more than necessary to take care of his customers. I'm grateful for the good customer care they showed me.

Got a $100 gift card in my email after buying tires and getting an alignment done. Came back to use it for an oil change and filter replacement. Turns out the gift card email was missing some coding details and wouldn't scan. But the store manager made sure to honor it anyway even with the technical issue. Really went the extra mile to take care of me. That's the kind of customer service that keeps me coming back. Much appreciated.