Beyond Retro specializes in vintage and retro clothing with both online and physical retail locations. This page aggregates customer ratings and reviews to help shoppers understand the store's reliability, product quality, shipping practices, and customer service performance based on real purchase experiences.
Beyond Retro Reviews
3.8
24 reviews
What Shoppers Say About Beyond Retro
Created with AI, based on recent reviews
Beyond Retro draws strong praise from the majority of shoppers, who consistently highlight the solid quality of vintage clothing items that hold up over years of wear, reasonable pricing, and fast shipping. Many customers report positive experiences with responsive customer service and smooth return processes. However, a notable segment of reviews raises concerns about inconsistent customer service, with some shoppers experiencing unresolved issues like damaged items or missing order contents, and delayed responses to support inquiries through email channels.
Long-term customers express particular loyalty to the store, citing durable pieces and reliable shopping experiences over multiple years. While most issues appear resolvable through phone contact, some customers report difficulty getting timely email responses, and at least one case of a damaged item that went unresolved. The inventory occasionally includes design details (like embroidered logos) that may not appeal to all buyers, though this is a minor concern for most.
Customer Reviews (24)
Sorted by: Most recentSophie J.Sep 6, 2018
I ordered what I thought was a Ralph Lauren sweatshirt. Turns out their 'remastered vintage items' means they take cheap fruit of the loom sweaters and stitch a logo on them. Don't believe the brand labels on this website.
Ashley W.Aug 19, 2018
They charged me £100 for a £23 sweater and my bank froze my account. This is a scam. Don't order from here.
Nicole M.Feb 23, 2018
Such an awesome store for vintage finds. The clothing selection is really nice and stylish!
Beyond Retro Review FAQ
What is the average rating for Beyond Retro?
Beyond Retro is rated 3.8 out of 5 based on 24 customer reviews on RetailCoupons.com. The majority of reviews (63 percent) are five-star ratings, though about 21 percent of shoppers gave one-star reviews, indicating mixed experiences with certain aspects of the business.
What do customers praise most about Beyond Retro?
Shoppers consistently praise the quality and durability of Beyond Retro's vintage clothing, with many reporting items that remain in good condition after years of wear. Fast shipping, reasonable pricing, responsive customer service via phone, and smooth return processes are also frequently mentioned positives. Customers also note friendly in-store staff and appealing product selection.
What complaints do shoppers mention?
The primary complaints involve customer service inconsistencies, particularly slow or non-responsive email support. Some reviewers report damaged items arriving and difficulty getting issues resolved through initial contact channels. A few customers have experienced missing items from orders or unexpected design details (like embroidered logos) on pieces. Most issues appear to be resolved when customers follow up by phone rather than email.
Do customers recommend shopping at Beyond Retro?
Most reviewers indicate they recommend Beyond Retro, with many being repeat customers over multiple years. Long-term shoppers emphasize that the combination of quality, pricing, and reliability makes it worth shopping there. However, customers recommend being proactive with phone contact if issues arise, rather than relying solely on email support.
How can I write a review for Beyond Retro on RetailCoupons.com?
After making a purchase from Beyond Retro, you can submit a review on RetailCoupons.com by visiting the store page and using the review submission form. Share details about your experience with product quality, shipping speed, pricing, customer service, and any other factors that influenced your satisfaction. Honest feedback helps other shoppers make informed decisions.