BootayBag sells lingerie and monthly subscription boxes featuring intimate apparel. This page aggregates customer reviews and ratings to help you understand other shoppers' experiences with their products and service before making a purchase.
BootayBag Reviews
1.1
12 reviews
What Shoppers Say About BootayBag
Created with AI, based on recent reviews
BootayBag is rated 1.1 out of 5 by 12 shoppers, with an overwhelming majority of one-star reviews. Shoppers report severe problems with customer service, including unresponsive support teams, ignored refund requests, and months-long delays without resolution. Multiple reviewers describe unauthorized charges, failed tracking links, and disputes they have filed with credit card companies. The product quality itself receives criticism, with customers noting that items appear sourced from budget retailers like Amazon, Temu, and SHEIN, arrive damaged or misshapen compared to website images, and are priced at a premium despite their poor quality.
Long-term customers express particular disappointment, noting that the company's quality has declined significantly over recent years through multiple rebrands. The combination of unresponsive customer service, shipping delays, product quality concerns, and billing issues creates a consistently negative experience across reviews. No reviewers report satisfaction with their purchases or interactions with the company.
Customer Reviews (12)
Sorted by: Most recentDavid H.Jan 29, 2024
The owner disappeared and left vendors with unpaid invoices that nobody settled. Honestly surprised orders are still getting delivered at all given the state of the company.
Lauren V.Jan 21, 2024
This company used to design everything themselves and you'd see the founder working on pieces behind the scenes. I got suspicious when they dropped their 2024 holiday collection and all the promotional shots had the model's head cut off which felt off. Got a bad feeling and ran a reverse image search on the promos. Turns out they come from sites like AliExpress and similar places. They're just buying bulk items from overseas suppliers and marking them up by four hundred percent. Their latest sweatshirt from the collection is being sold all over social shopping platforms for twelve dollars versus the forty or fifty they're charging, using the same exact promotional images. I left a comment and sent them a message on social media asking what's going on and they deleted my comment and left me on read. I'd been with them since 2019 and I cancelled everything. The quality is just not there anymore.
BootayBag Review FAQ
How is BootayBag's rating calculated?
The 1.1 rating is the average of all customer reviews submitted to RetailCoupons.com. Each review includes a star rating from 1 to 5, and all ratings are weighted equally in the final average shown. The rating distribution shows that 12 shoppers have rated this store.
What do shoppers say they like about BootayBag?
Based on recent reviews, there are no recurring positive themes. A small number of longtime customers mentioned enjoying the company's products in earlier years, but even those reviewers now report significant dissatisfaction with current quality and service.
What are the most common complaints about BootayBag?
Shoppers most frequently report unresponsive customer service that ignores messages and refund requests for months. Other major complaints include unauthorized repeat charges, missing shipments that never arrive, tracking links that stop working, multi-month shipping delays, products that don't match website photos, and low quality items sourced from budget retailers.
Do shoppers recommend shopping at BootayBag?
No. Reviews do not contain recommendations for BootayBag. Instead, shoppers explicitly warn others to avoid the store, with multiple reviewers stating they wish they had read reviews before spending money with the company.
How do I write a review for BootayBag on RetailCoupons.com?
You can submit a review after making a purchase. Share your honest experience with the product quality, shipping speed, and customer service. Your feedback helps other shoppers make informed decisions about whether to shop with the store.