Cheapestairportparking.com offers airport parking reservations marketed at competitive rates. This page aggregates customer ratings and reviews to help you understand what shoppers experience when booking and using the service, including information about pricing, shuttle reliability, and customer support.
Cheapestairportparking Reviews
What Shoppers Say About Cheapestairportparking
Cheapestairportparking.com has received overwhelmingly negative feedback, with 1.4 out of 5 based on 20 customer reviews. The vast majority of complaints center on deceptive pricing practices, with hidden fees that double advertised rates, non-functional shuttle services that fail to arrive as promised, and unresponsive customer support via phone and email. Customers report being charged unexpected daily parking fees despite having paid reservations online, experiencing broken QR codes, and being unable to reach the company to resolve issues. A small number of customers report positive experiences, with one reviewer praising quick refunds when providing flight cancellation documentation, though this represents a minority experience.
The recurring pattern across negative reviews suggests systemic operational failures and transparency issues. Customers frequently mention the impossibility of reaching the company by phone, lack of voicemail setup, and unhelpful email responses that blame specific lots for hidden charges. Multiple reviewers state they would not recommend the service and have filed credit card disputes. The discrepancy between advertised rates and actual charges, combined with unreliable shuttle service that caused customers to book expensive alternative transportation, indicates that the low base price does not deliver the value customers expect.
Customer Reviews (20)
Sorted by: Most recentWould give them zero stars if possible. This is a complete scam. Dishonest, deceptive, extremely rude, and terrible all around. We reserved and paid for parking online and then had to call them to even get a confirmation email. When we showed up, they suddenly said it would be seven dollars per day to park. I told them I already paid and had a reservation and they said we couldn't use the lot without paying again. You're stuck because missing your flight isn't an option. I called demanding compensation and they offered a twenty dollar credit toward using them again. Not happening. Several other people at that same facility got hit with the exact same scam.
Their cheap prices caught us but then reality hit. The shuttle never showed up so a bunch of us had to call Ubers to get where we needed to go. You can't reach them by phone either and they don't even have voicemail set up. It's basically spam at this point. I filed a dispute on my credit card over this.
I'm really impressed with how they handled my situation. I booked parking for a month but after checking in, my flight got cancelled and I had to come back after just one night. I sent them an email with my flight cancellation documentation and they turned around and refunded me right away without any arguing. I honestly didn't think I'd see that money back. Their quick and fair handling of this means I'll definitely use them again.
Scam alert. Their QR codes don't work properly and every time I try calling them they give me the runaround with excuses. Find a different parking provider. Would not recommend under any circumstances.
They advertised round-the-clock shuttle service running every fifteen minutes. That turned out to be completely false. The shuttle actually comes once an hour, which would have made me miss my flight. I had to book an Uber instead and wound up spending way more than if I'd just parked at the airport directly. When I complained about the service, they were unbelievably rude and dismissive. They even denied guaranteeing shuttle service at all, saying they only promised parking. Getting my refund took forever and they just kept going in circles. Skip this and go with the airport parking instead. It'll cost less and you won't have to deal with dishonest people.
Be careful with this place. The hidden fees add up to more than double the base price. They showed me twenty-nine dollars total but the actual amount came to sixty-two. They only charged part of it upfront, so I never even went through with it. Their response blamed the specific lot, saying they only collect taxes and booking fees upfront and you pay the rest directly at the facility. The website displayed the total without tax at twenty-nine dollars. The price breakdown they sent didn't change my mind. They claim this is how their pay-at-lot system works, but it's deceptive marketing.
You really do get what you pay for here. I paid around forty dollars for six days at a hotel location. The lot wasn't well lit so stay alert, but I managed to find a spot. The shuttle took about thirty minutes to show up. The driver was friendly and helpful which was nice. The minibus itself was pretty beat up though. I made it to the airport with time to spare. When I got back at 10:17pm and had my bags, I called the number on my confirmation. It took exactly forty minutes for pickup. Their site says shuttles come when you request, so I didn't get back to my car until after 11pm. Same old bus and it was completely packed. The whole experience just wasn't convenient when you add up all the waiting and the location. Maybe it works for others but not for me. Won't be doing it again.
Not happy with this at all. My reservation was supposed to end at 1am on a Tuesday in mid-April, but I showed up fifty minutes late and they hit me with a surprise $6 fee before letting me leave. I had legitimate reasons to be charged nothing. When I first checked in, the lot was overbooked and I had to leave my keys with staff since there weren't any open spots. They promised to get my car parked when space opened up, but I basically had no other choice if I wanted to catch my flight. Three days later when I came back to get my car, things got worse. I waited almost thirty minutes at the terminal before a shuttle even showed up. Eventually I had to call the shuttle dispatch because they were taking forever. Once we got to the lot entrance, nobody was there to hand over our keys, so we were stuck waiting again. Finally we had to find someone ourselves and discovered the guy sitting inside the office watching us on a monitor the whole time but never bothering to help. He wouldn't even stand up when he finally returned our car to us. The vehicle ended up parked on the fourth floor blocking other cars when there were plenty of other available spaces.
The website was tough to navigate, which led me to book twice by accident, but customer service fixed it without any hassle. The booking had to go through an app that wasn't very intuitive, but I double-checked everything to confirm where I was actually booked. I'll probably verify directly with the parking location just to be certain based on what I've read from other people.