Evite Reviews

This website is misleading and the user experience is terrible. I'm frustrated with the same issues everyone else has. What a rip-off. They want $70 to send 40 invitations online. Show your pricing upfront instead of letting people spend an hour building something only to find out the cost is way too high and have to start over somewhere else for a fraction of the price. Yes, that's about 90% cheaper with another service. The high price isn't even my main complaint. Just be honest about it before people waste their time on your site.

I created an invitation for 84 people and 54 of them never got it. I tried removing and re-adding them one at a time, which helped a few, but the problem kept happening with many others. When I reached out for help, all they told me was to delete those people and just email them a link myself. That's not what I paid for. This whole thing has been a nightmare. I've had to chase down people repeatedly to make sure they got their invitation, and it's been incredibly frustrating with zero support from their team.

It's good for organizing events, but the experience is really frustrating. I can't reply to event invitations through their text messages, and messaging them just sends you to a different email address. Even worse, you can't respond to an invitation through the link they send unless you give them an email address. The whole thing feels clunky and awkward.

Completely wasted my money. I paid $18 to add event details and they didn't even show up on the invitation. I won't be going back to this service.

Total waste of money. I paid $18 to upgrade for event details and they never showed up on the actual invitation. Won't be using this again.

Their customer service is completely unacceptable. I would give them zero stars if I could. I've been struggling with the same issue for a year and I'm tired of repeating myself, so I'll keep it short. I stopped receiving email notifications about events back in March 2023 even though my profile and events are clearly visible on their site. They're just not sending me emails when I get invited. You can't just check their website every single day, so when they don't email you, you miss events. My friends have to tell me what's happening so I can go on their site and RSVP. I've tried everything. Multiple emails, talking to my own tech people, even deleting and recreating my email in their system. Every single person agrees the issue is with their website. And they keep responding with canned responses that have absolutely nothing to do with my issue. It's infuriating.

Their customer service is absolutely terrible. They deserve zero stars. I've been dealing with this problem for a year and I'm sick of explaining it, so let me be brief. I haven't gotten any email notifications about events since early 2023, even though my profile and events show up on the website. They just stopped sending me emails about invitations. If you don't remember to go to their website regularly, you miss everything. The only way I find out about events is when friends tell me. I've tried everything to fix it. I've emailed them multiple times, talked to my own tech support people, and tried to fix it myself. Everyone agrees the problem is with their system. On top of that, they keep sending me generic responses that have nothing to do with my actual problem. It's incredibly frustrating.

I used this service to send invitations to our annual Christmas party. Afterwards, we wanted to send thank you notes to our guests. When I got to the end of placing the order, it said the thank you would cost $1.99. Seemed reasonable. What they didn't mention anywhere until after I paid was that this was $1.99 per person! They never showed me a total before charging me. I ended up paying $240 because of their sneaky pricing. I can't believe a company would operate this way.

This is probably the worst e-invitation service out there. It's buggy, confusing to use, and the whole experience is just bad. Don't waste your money on it.

Maybe they invented the digital invitation, but they're not the leader anymore. We used them for a couple of events recently and we found enough problems that I'm looking at other options. About 20% of invitations end up in people's spam folders, and I don't understand why their service isn't whitelisted with major email providers. Another issue is that about 25% of the responses to our invitations never actually showed up in our list, and at least 10% of people got their event reminders on the night of the event itself, or sometimes even after. Those are major problems.