For Love & Lemons is a women's fashion brand specializing in dresses and occasion wear. This page aggregates customer ratings and reviews to help shoppers understand the brand's reliability, product quality, and customer service standards before making a purchase decision.
For Love & Lemons Reviews
3.2
19 reviews
What Shoppers Say About For Love & Lemons
Created with AI, based on recent reviews
For Love & Lemons receives polarized feedback, with shoppers split between strong enthusiasm and significant dissatisfaction. Positive reviewers praise the aesthetic appeal of the dresses and highlight exceptional customer service experiences, including accommodating exchanges and honoring sale prices. However, a substantial portion of shoppers report serious issues: incomplete or undelivered orders met with unhelpful support responses, aggressive restocking fees that significantly reduce refunds, quality concerns about construction and fabric despite high price points (often exceeding $600), and sizing inconsistencies that require ordering up a full size.
The core complaint centers on post-purchase friction. Shoppers describe feeling dismissed when reporting problems, with customer service allegedly suggesting chargebacks rather than resolving issues directly, and disputed claims about delivery signatures. Return and refund processes appear punitive, with some customers losing 25% or more of their purchase value due to restocking fees even when items are returned unworn. The brand's premium pricing makes these service failures particularly frustrating for buyers.
Customer Reviews (19)
Sorted by: Most recentAmanda R.Jan 12, 2024
The quality here is really disappointing. You could find basically the same stuff on Shein for way less money, like a fraction of what they're charging. Beyond the price issue, their aesthetic and the whole vibe of the brand feels kind of off to me.
Cassandra B.Dec 16, 2023
I was so excited when I first discovered this brand because everything looked gorgeous and really upscale, which definitely matched their price point. I grabbed a matching lingerie set and I'm honestly shocked at how cheap and terrible the quality is. Seriously, this has to cost $2 to make. I've bought from other lingerie brands that felt way more luxurious and held up so much better. I'm not usually picky about purchases but I'm genuinely disappointed by how this turned out. Even if the fit had been uncomfortable but the pieces looked high end and pretty I'd be fine, but this isn't that. The false advertising is crazy because the actual items look nothing like the photos online. Shopping here feels like you're buying from a discount fast fashion site, except at least those brands price themselves accordingly and you know you won't get exactly what's pictured. The set didn't even match the photos. I'm done with them and won't be back, and honestly their prices annoy me now knowing they charge boutique prices for budget quality. Go to a better brand, anywhere really, but skip this place.
Jessica T.Dec 13, 2023
Grabbed an xs bustier and honestly it's absolutely stunning, but heads up you'll want to size up from what you normally wear 🙏🏼
David K.Dec 1, 2023
Their customer service is really solid. You can call or text them and if you leave a message an actual person gets back to you. The lingerie quality is good too.
Olivia N.Jul 9, 2023
I ordered lingerie and bras from For Love & Lemons as a first time customer and had such an incredible experience. I don't usually buy from overseas brands because shipping takes forever, but I was totally surprised by how fast everything got here. The tracking system let me monitor my order the whole way and I got notifications every step of the journey. Everything arrived today and looks amazing. I'd read reviews about sizing issues but I didn't have any problems at all ordering my normal size and everything fits perfectly. The quality is gorgeous and totally worth the investment. I'm definitely coming back for more and will be a repeat customer because I love their vintage aesthetic. AAA+++
Victoria H.Mar 30, 2022
Delivery was surprisingly quick even shipping internationally and the garments are fantastic quality. Their design choices are super creative and unique. Just keep in mind that fit and sizing can fluctuate from one item to another.
Lauren B.Mar 30, 2022
Got really speedy shipping even to overseas and the quality is solid. They have such distinct, eye-catching styles that really stand out. Fair warning though, sizes can be pretty different between different pieces.
Jordan P.Jul 16, 2021
The sizing here is all over the place and inconsistent. If you're buying something marked final sale, good luck figuring out which size actually fits.
For Love & Lemons Review FAQ
What do the ratings on this page represent?
These ratings and reviews reflect actual purchases from For Love & Lemons customers. The average rating of 3.2 out of 5 is based on 19 verified customer reviews. The distribution shows that 42% of reviewers gave 5 stars while 32% gave 1 star, indicating notably divided customer experiences.
What are shoppers most satisfied with at For Love & Lemons?
Customers who rate the brand highly consistently praise the visual appeal and design of the dresses. Several reviewers also report positive customer service interactions, particularly when issues are addressed before shipment. Satisfied buyers note the brand works best during sales periods given the premium pricing.
What problems do reviewers mention most often?
The most common complaints involve order fulfillment and customer service responsiveness. Multiple shoppers report incomplete deliveries, packages that never arrived despite tracking claims, and support teams that are unresponsive or unhelpful when issues occur. Additionally, reviewers cite high restocking fees (reportedly 25%) applied even to unworn returns, quality concerns about fabric and construction relative to the high price, and sizing inconsistency requiring customers to order up a full size.
Do reviewers recommend shopping at For Love & Lemons?
Recommendations vary sharply by experience. Five-star reviewers actively recommend the brand, particularly for the aesthetic quality of dresses and trustworthy customer service. However, one-star reviewers explicitly warn others, citing concerns about order reliability, refund practices, and what they describe as dismissive support. Potential shoppers should be aware of the polarized feedback before committing to a purchase.
How can I write a review of For Love & Lemons?
RetailCoupons.com welcomes customer reviews of your For Love & Lemons experience. Detailed, honest reviews (covering order accuracy, shipping, product quality, fit, and customer service) help other shoppers make informed decisions. Reviews can be submitted directly through RetailCoupons.com and contribute to the live rating data shown on this page.