Frankies Bikinis offers swimwear and related apparel at premium price points. This page aggregates independent customer reviews and ratings to help shoppers understand real experiences with the brand's products and customer service before making a purchase.
Frankies Bikinis Reviews
1.2
23 reviews
What Shoppers Say About Frankies Bikinis
Created with AI, based on recent reviews
Shoppers report severe quality and customer service issues with Frankies Bikinis. Multiple reviewers describe items arriving damaged or deteriorating after minimal wear despite following care instructions, with prices ranging from $130 to $300 per item. The most consistent complaint across reviews is unresponsive customer service: shoppers report unanswered emails, ignored social media messages, unreachable phone lines, and unresolved refund requests. Several customers mention attempting chargebacks and filing complaints with the FTC after receiving no support.
Beyond durability concerns, reviewers criticize the brand for lack of transparency around materials, describing the products as overpriced synthetic polyester marketed as premium quality. Shoppers also note that critical comments appear to be removed from the brand's social media pages. With an overall rating of 1.2 out of 5 based on 23 reviews, the overwhelming feedback indicates dissatisfaction with both product quality and the company's responsiveness to customer concerns.
Customer Reviews (23)
Sorted by: Most recentChris N.Aug 21, 2019
Skip this company! I placed an order and needed to switch the color literally 5 minutes after ordering. Called three separate times but heard nothing back. They waited until after it shipped to call me, then said it was too late to make any changes. Seriously, find somewhere else to shop.
Frankies Bikinis Review FAQ
What is Frankies Bikinis' rating on RetailCoupons.com?
Frankies Bikinis is rated 1.2 out of 5 based on 23 customer reviews. The vast majority of reviews are one-star ratings, reflecting widespread complaints about product quality and customer service responsiveness.
What are the main complaints shoppers mention?
The most common complaints are: items arriving damaged or tearing quickly despite proper care, extremely poor customer service with unresponsive support teams and unanswered emails, partial or missing refunds, and difficulty reaching the company by phone. Shoppers also report that critical social media comments are being removed.
Are there any positive aspects mentioned in reviews?
The available reviews contain almost no positive feedback. No reviews rated the store four or five stars, and only a small percentage gave two or three stars. Shoppers do not recommend this store based on their experiences.
Should I shop at Frankies Bikinis based on these reviews?
Based on customer feedback on RetailCoupons.com, shoppers consistently advise against purchasing from this brand due to quality concerns and unresolved customer service issues. Multiple reviewers report pursuing chargebacks and filing complaints with the FTC.
How can I write a review of Frankies Bikinis?
RetailCoupons.com welcomes reviews from customers who have purchased from Frankies Bikinis. Share your honest experience with product quality, shipping, customer service, and whether you would recommend the store to others. Your feedback helps other shoppers make informed decisions.