Hobo the Original specializes in leather bags and wallets, offering styles from casual to professional use. This page aggregates customer reviews from shoppers who have purchased from hobobags.com or their retail locations. RetailCoupons.com compiles these ratings and reviews to help potential customers evaluate the brand's product quality, durability, and customer service.
Hobo the Original Reviews
What Shoppers Say About Hobo the Original
Hobo the Original receives strongly polarized feedback from shoppers. The majority of positive reviews praise the quality and durability of the bags, highlighting sturdy construction (particularly the shoulder straps), excellent weight distribution, and leather that improves with age. Shoppers also commend the company's customer service when issues arise, with some describing their resolution process as exceptional. However, a significant minority of reviewers report serious problems: declining leather quality that shows signs of cracking, color discrepancies between online listings and shipped items, and frustrating return policies that remove sale discounts on exchanges. Customer service responsiveness has also been criticized, with complaints about difficulty reaching support via phone and the time required to resolve shipping errors.
The divided ratings suggest Hobo's experience varies considerably between customers. Those who receive correct orders and maintain their bags long-term tend to rate highly and express loyalty, while those who encounter wrong shipments, quality concerns, or unsatisfactory resolution experiences rate very poorly. Long-time customers report a perceived decline in both product quality and service standards compared to previous years.
Customer Reviews (19)
Sorted by: Most recentI've ordered several bags from Hobo and have consistently been impressed with all my purchases. The construction is solid and they look wonderful. Recently I picked up a small zodiac charm as a gift and almost cancelled because of the shipping charges. The item was discounted to thirty dollars, but shipping came to over sixteen dollars for something so tiny. That seemed way too expensive. I was considering ordering another one but changed my mind once I saw what the postage would be. This is the first time Hobo has charged me shipping fees that seemed out of line, whether for big items or small ones.
Just purchased my fourth Kingston Tote and I love it so much I decided to come here and gush about it. What I appreciate most is how flexible it is. No matter how stuffed it gets, it still looks great. I've carried my laptop and work documents in it, and I've also used it as an overnight bag multiple times. What's really cool is when I just have basics, the supple leather folds down nicely and the whole bag feels smaller. Can't think of anything to complain about. Everyone should definitely try this one. It's a game changer.
Hobo really is incredible. My collection includes five cross body bags, two shoulder bags, and three wallets. They're all fantastic and worth every dollar spent. The leather itself is really luxurious. The zippers work smoothly unlike some fancy designer brands. Using their leather care products keeps everything looking fresh. Honestly everyone should own at least one Hobo bag.
I've collected five of their purses and have appreciated the high quality throughout the years. Whenever I'm looking for a fresh bag or a new style option, I return to this brand consistently. About two years back, I ran into an unusual problem where one of my bags had the leather finish rubbing onto my garments, something that had never occurred before. I contacted their customer service team. I was even more satisfied with Hobo after their representative worked with dedication to fix things. I gave them pictures, completed their instructions, shipped the bag back, and received a replacement. Their response was rapid and they were really thorough in handling the situation. The only other manufacturers I can compare them to for standing behind their products and offering stellar customer service would be Maui Jim and Shark. Hobo is right there with the best. Like those other brands, I'll be choosing Hobo whenever I'm ready to buy another bag. I really can't say enough positive things about them.
I've got five of their purses and the quality has been outstanding over the years. Whenever I'm shopping for a new bag or trying out a different style, I keep coming back to this brand. Around two years back, one of my bags had an issue where the leather finish started coming off onto my clothes, which had never happened before. I reached out to their support team for assistance. I walked away even more impressed with the company after their rep went above and beyond to help fix it. I submitted photos, did what they asked, mailed the bag back, and got a replacement. They were quick to respond and really thorough about solving the issue. The only other times I've seen this level of support from a company are with brands like Maui Jim and Shark. Hobo belongs in that same tier. Just like with those other brands, I'm sticking with Hobo for my next purchase. Seriously can't praise them enough.
The bag has a neat design and comes in a really vibrant shade, though it does run slightly smaller than I expected. Outside of that minor issue, it's been a really nice addition to what I already have.
This bag is fantastic with its interesting silhouette and gorgeous bright shade. The size runs a touch smaller than what I'd prefer, but that's my only gripe. It's definitely a great addition to my collection.
I have four hobo bags and two hobo wallets sitting in my collection and I adore every last one. The leather looks beautiful and feels wonderfully made. The details and pretty patterns inside are my favorite parts. Supporting a company that seems to be family run makes me feel good about my purchases.
I own four hobo bags plus two wallets and I'm happy with every single one. The leather quality is beautiful and really nice. The details and the pretty inside designs are great. Plus it feels good supporting what appears to be a family operation rather than a huge corporation.
Hobo the Original Review FAQ
What is Hobo the Original's average rating?
What do shoppers praise most about Hobo bags?
What are the main complaints about Hobo the Original?
Would shoppers recommend Hobo the Original?
How do I write a review for Hobo the Original on RetailCoupons.com?
46 active codes right now. Save before you check out.