Igloo Products manufactures coolers, lunch containers, and related food storage solutions sold through igloocoolers.com. This review page aggregates verified shopper ratings and feedback to help you evaluate whether Igloo products meet your needs for ice retention, build quality, and customer support.
Igloo Products Reviews
2.1
24 reviews
What Shoppers Say About Igloo Products
Created with AI, based on recent reviews
Igloo Products receives sharply divided reviews on RetailCoupons.com, rated 2.1 out of 5 by 24 shoppers. The small number of five-star reviewers praise specific products like heated lunch containers for their compact design and practical functionality. However, the majority of reviews are one-star complaints centered on product performance failures: coolers that do not maintain cold temperatures as advertised, lids and latches that do not seal or lock properly, and issues with ice retention falling far short of manufacturer claims. Several reviewers report receiving wrong items and cite poor customer service responses to complaints and returns.
Beyond performance issues, reviewers raise concerns about product safety, durability, and repairability. One shopper reported a finger injury from the cooler handle mechanism, while others noted that replacement parts and spares are unavailable for purchase, rendering products unrepairable once components fail or wear out. Negative reviewers commonly express they will not purchase from Igloo again and recommend consumers look elsewhere. The stark divide in ratings suggests the heated lunch container line may perform better than the core cooler products, but overall satisfaction remains very low.
Customer Reviews (24)
Sorted by: Most recentBrian L.May 5, 2020
Excellent Service And Product. Very satisfied with what I received. Everything was perfect, would give five stars.
Steven J.May 5, 2020
Really Satisfied With My Purchase. I'm a happy customer. Great products all around, five out of five.
Walter T.Nov 6, 2018
Keeps Cool Properly. Finally found one that maintains temperature the way it should. Ice is still frozen after a full day.
Igloo Products Review FAQ
How is the 2.1 rating calculated?
The rating is the average of all verified shopper reviews on this page. Igloo Products currently has 24 reviews. The distribution shows 71 percent one-star reviews, 25 percent five-star reviews, 4 percent three-star reviews, and no two-star or four-star reviews.
What do shoppers most commonly praise about Igloo Products?
Five-star reviewers highlight the heated lunch container for its compact size, practical functionality, and effective heating performance (reaching desired temperature in 15 to 30 minutes). Satisfied customers note the product holds more than expected despite its small footprint.
What are the most common complaints about Igloo Products?
One-star reviewers repeatedly report that coolers fail to keep ice cold for the advertised duration (some claim seven-day claims fall short to three days), lids and latches do not seal or lock securely, and replacement parts are unavailable. Additional complaints include receiving wrong items, poor customer service, and in one case, a reported safety hazard with the handle causing finger injury.
Do shoppers recommend buying from Igloo Products?
The reviews are highly polarized. Five-star reviewers recommend the heated lunch container. However, most one-star reviewers explicitly state they will not purchase from Igloo again and advise others to buy from competitors instead, citing unreliable product performance and limited support options.
How can I write a review for Igloo Products on RetailCoupons.com?
RetailCoupons.com welcomes verified purchase reviews from shoppers. Share your honest experience with Igloo products, including details about performance, durability, customer service, and whether you would recommend the brand. Your feedback helps other consumers make informed purchasing decisions.