Liberty is a luxury specialty retailer offering curated beauty, fashion, and lifestyle products alongside in-store dining and professional beauty treatments. This page features verified shopper reviews and ratings to help you learn what customers experience when shopping at Liberty.
Liberty. Reviews
What Shoppers Say About Liberty.
Liberty shoppers consistently praise the store's exceptional customer service and knowledgeable staff. In-store experiences, particularly beauty treatments like the Westman Atelier x Skin Rocks offerings, receive high marks for attentive service where staff take time to understand customer needs and provide detailed guidance on skincare and makeup techniques. The shopping experience is enhanced by the on-site restaurant, where visitors appreciate friendly service and quality offerings like mimosas during browsing breaks. Email support is noted for its responsiveness and genuine follow-up care, particularly when customers face difficult situations.
All reviews submitted to RetailCoupons.com are five-star ratings with no negative feedback reported. Shoppers consistently highlight the welcoming atmosphere, staff expertise, and personalized attention as defining strengths of the Liberty shopping experience.
Customer Reviews (23)
Sorted by: Most recentAbsolutely fantastic! This was my first in-store treatment experience and wow, what a way to start. The Westman Atelier x Skin Rocks: Glow and Gloss treatment was excellent. Staff members were absolutely wonderful and super knowledgeable about everything. I learned tons about skincare and makeup techniques. They really listened to what I was looking for and gave me great value. Definitely coming back for more treatments!
This was incredible! First time trying an in-store treatment and I chose the Westman Atelier x Skin Rocks: Glow and Gloss experience. The team was so nice and really knew their stuff. They spent genuine time figuring out what I needed and explained everything in detail. Learned so much about caring for my skin and doing my makeup better. Great value for what you get, and I'll definitely be back soon.
Liberty is always such a treat to visit. We spent time browsing through everything, then decided to enjoy some drinks at the restaurant during a quieter moment. The staff greeted us warmly and were incredibly helpful. The mimosas were fantastic and exactly what we wanted.
Every time I shop at Liberty it's such a joy. Spent about an hour looking around, then headed to the restaurant to grab some drinks. During the slower periods it's a nice spot to relax. The staff made us feel so welcome and their service was genuinely friendly. Those mimosas hit the spot perfectly.
Email support resolved my issue completely. I really valued how they kept checking in with me throughout the whole thing, especially since I was dealing with a tough situation.
Got my issue sorted through email support. What really stood out was how someone stayed in touch with me the whole time while I was dealing with this frustrating situation.
The support team delivered excellent service. An item I got had a small defect but they fixed everything fast and I'm completely satisfied.
Customer service was excellent. My item had a minor issue and they solved it so quickly. Couldn't ask for better service.
The support I got was fantastic. There was a small problem with my purchase but it was taken care of instantly, and I'm really pleased with the result.