Meat N Bone specializes in premium cuts of meat, steaks, ribs, and specialty butchered items for home cooking and grilling. This page aggregates shopper ratings and reviews to help you understand what customers experience when ordering from the site, including product quality, shipping, and customer service.
meatnbone.com Reviews
What Shoppers Say About meatnbone.com
The majority of shoppers praise Meat N Bone for high-quality meat cuts, proper butchering, and reliable product consistency. Customers report that steaks cook beautifully, ribs and specialty cuts are ready to use, and the packaging protects items during shipping. Repeat customers note that quality remains excellent across multiple orders, making it a trusted source for premium meats not typically found at grocery stores.
However, some shoppers report significant issues. Complaints include product photos not matching what arrives, dried-out meat, pricing concerns, and outdated or inaccurate information on the website regarding delivery and shipping. A few customers experienced problems with stock availability, unclear communication about upselling larger items to meet deadlines, and poor customer service interactions. These negative experiences, while less common, highlight inconsistencies in service and communication that prospective buyers should consider.
Customer Reviews (13)
Sorted by: Most recentFantastic steaks and fantastic customer support. Really impressed with how they run their business.
I ordered a wagyu filet on the 15th for a birthday celebration happening on the 21st, and paid an extra $20 for expedited shipping that was supposed to take just a couple of days. I reached out to their team asking if it would definitely arrive by my date, and they responded saying everything was packed and shipping Monday, which should have gotten it to me by the 21st. But the shipment didn't go out until the 21st itself. As of the 24th, it still hasn't shown up. That's nine days total since I placed the order. This company is incredibly disorganized and their staff doesn't seem to care. When I asked about getting my money back, they offered me a measly 15% discount on a future purchase. That's not happening, and I'd tell anyone else to steer clear too.
The selection here is seriously impressive and unique. I tried their Wagyu and Dry Aged Ribeyes and they were absolutely spectacular! I've shopped around at other online meat suppliers, and this company blows them away in both quality and how they treat customers. Really fantastic experience overall.