NYDJ (Not Your Daughter's Jeans) sells premium denim and casual clothing for women, with a focus on fitted styles and flattering cuts. This page features honest shopper reviews and ratings for NYDJ's products and service, helping you decide whether to shop at nydj.com.
NYDJ Reviews
2.1
14 reviews
What Shoppers Say About NYDJ
Created with AI, based on recent reviews
NYDJ is rated 2.1 out of 5 by 14 shoppers. Customers who are satisfied with NYDJ praise the fit and comfort of the jeans, noting that styles and colors work well for their body types. These shoppers highlight free two-way shipping, good sale prices, a rewards program, and positive experiences with customer service. However, the majority of reviewers report significant problems. Common complaints include a decline in quality compared to older purchases, with newer pairs feeling uncomfortable and using cheaper materials. Many shoppers struggle with unresponsive customer service, including unanswered emails and calls regarding orders and refunds. Returns are cited as costly and inconvenient, and some customers report shipping delays, receiving wrong items without return shipping coverage, and refund amounts that do not match their original purchase prices.
The low overall rating reflects widespread dissatisfaction, particularly around customer service responsiveness and quality consistency. While a small segment of repeat customers remain loyal, the majority of recent reviewers indicate they will not purchase from NYDJ again due to quality concerns, poor communication, and problematic return policies.
Customer Reviews (14)
Sorted by: Most recentKaren B.Jan 20, 2025
Quick heads up that this is the US site. I deleted my earlier comment calling it a scam, but honestly I was frustrated. Got my jeans today almost 2 months later, and only after I posted a not-so-nice review did they reach out! But everything worked out fine. The discount is worth the wait if you're patient. Will order again knowing it takes time. Thanks for coming through.
Jessica R.Oct 7, 2024
Terrible experience here. They claim to ship from America but it's actually coming from China. That shouldn't require 6 weeks to arrive. Still waiting on my order when it was supposed to be here already. Not buying their story. I won't be ordering again. Don't appreciate misleading info about where products actually come from.
Sarah M.Oct 5, 2024
Grabbed 2 pairs of jeans to figure out my size, but wish the site made it clearer they ship from the US. Delivery was on schedule though. Returning to America cost me £12, which stung, but the £80 I saved ordering here instead of from a UK retailer totally made up for it. My refund took a bit longer than expected since it had to travel back across the Atlantic, which makes sense. Would be amazing if UK shoppers could get US pricing without the international hassle and environmental impact, but I can't complain when I'm saving that much money. Customer service was solid. Really appreciate the support.
NYDJ Review FAQ
What is NYDJ's average rating on RetailCoupons.com?
NYDJ is rated 2.1 out of 5 based on 14 customer reviews. The rating reflects a mix of highly satisfied loyal customers and numerous shoppers disappointed with quality, customer service responsiveness, and return policies.
What do shoppers like most about NYDJ?
Satisfied customers praise the fit and comfort of NYDJ jeans, saying the styles and colors work well for various body types. Reviewers also mention free shipping both ways, regular sales and discounts, an active rewards program, and helpful customer service as benefits of shopping with the brand.
What are the main complaints about NYDJ?
The most frequent complaints involve declining product quality, with new purchases feeling uncomfortable and using cheaper materials compared to older NYDJ items. Customers also report difficulty reaching customer service via email or phone, slow shipping, high return shipping costs, inadequate coverage for wrong items, and refund amounts that sometimes do not match original purchases.
Do shoppers recommend NYDJ?
Opinions are divided. Repeat customers who have had success with fit recommend NYDJ highly. However, the majority of recent reviewers do not recommend the brand due to quality issues, poor customer service communication, and frustrating return processes. Many state they will not shop there again.
How can I leave a review for NYDJ on RetailCoupons.com?
After making a purchase from nydj.com, you can submit a review on RetailCoupons.com describing your experience with product quality, fit, shipping, customer service, and return policies. Detailed reviews help other shoppers make informed decisions.
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