Olay Reviews

I've always trusted Olay products until now. Back in November I started using the Super Eyes Daily Eye Serum as directed and was excited about the potential results. Instead I'm dealing with burning, irritation, extreme sensitivity to touch, and dark discoloration under my eyes. I have to put a cold compress on them constantly and layer makeup to hide the damage. At this point I'm considering a dermatologist visit because I don't know what else to do.

The product I received was defective, so I tried to get an exchange. Customer service basically said tough luck in nicer words and pointed me to their returns policy. Turns out they don't do returns. That's not the kind of support I expected.

Why do I have to log in with my username and password and then immediately enter my email address and accept terms all over again? I have tons of online accounts and none of them require you to verify the same information twice. Can't you just send me a code to validate through my phone like most other apps do?

I can't recommend Olay Daily Facials water activated dry cloths anymore. I've been using them before bed for years and they used to work great for a deep clean even though I don't wear heavy makeup. Lately the soap lather has been cut more than half. Even using two cloths doesn't give me the clean I used to get from just one. The price keeps going up but the quality has gone way down. I'm going to have to find something else that actually works.

I love your body wash but the soap side of things needs work. There's just not enough lather and without good suds I feel like I'm not actually clean. Would really appreciate it if you could improve the soap formula to produce more bubbles.

The body wash is fantastic, but I have to be honest about the soap. It doesn't create enough lather and I don't feel like I'm getting clean without that bubbly action. Can you please reformulate the soap to have more suds? It really matters for the whole cleaning experience.

I'm a caregiver for an elderly woman who received an Olay Ultra Moisture Advanced body wash as a gift. She applied some to her face at bedtime and spent a miserable night with burning and itching. The next morning her face was bright red and still burning. When I called customer service, the representative basically read a script at me and wasn't actually listening. He even complained that I was yelling when I had to repeat myself. This was our first and final experience with Olay products.

The Olay Regenerist Niacinamide lotion is supposed to be great for skin but it actually dries it out significantly. Some brands might intentionally use drying ingredients to boost sales but this one really does a number on your skin. The body wash from this line also leaves my skin feeling parched. I've gone through two bottles of each trying to make it work and now I have to switch back to a cocoa butter formula to fix the damage.

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Had a rough time with covid in December and my complexion suffered badly. Constant flaking and intense itching were driving me crazy. Nothing seemed to work until I tried Olay Regenerist day cream. After using it for three weeks straight, my skin is finally back to how it should be.