Olay is a skincare brand offering moisturizers, serums, creams, and treatments ranging from classic formulas to modern product lines. This page features customer ratings and reviews from RetailCoupons.com shoppers to help you understand what actual buyers say about Olay products, from performance and ingredient transparency to packaging quality and formula consistency.
Olay Reviews
2.9
25 reviews
What Shoppers Say About Olay
Created with AI, based on recent reviews
Olay shoppers are sharply divided. About 36 percent of reviewers give five stars, praising long-term loyalty to the brand and expressing satisfaction with specific products like Vitamin C Max and the original Oil of Olay cream. However, an equal 36 percent rate the brand one star, citing recent formula changes that have caused irritation, burning, redness, swelling, and greasiness where previous versions worked well for decades. Long-time customers are particularly frustrated by reformulations they view as unnecessary improvements to products that already performed well.
Beyond product performance, reviewers have raised concerns about quality control issues, including spelling errors on packaging, and complaints about lack of transparency regarding ingredient percentages. Some customers suspect counterfeit products or declining quality assurance standards. The polarized ratings (36 percent one-star, 36 percent five-star, with minimal middle ratings) suggest that Olay's recent changes have alienated a significant portion of its loyal base while retaining dedicated users of legacy formulations.
Customer Reviews (25)
Sorted by: Most recentDiana R.Nov 23, 2022
I got hit pretty hard with covid back in December and my face paid the price. The skin was flaking like crazy and itching nonstop. I tried everything I could think of but nothing was helping. Then I decided to give Olay Regenerist day cream a shot. Three weeks in and my skin has completely bounced back to normal.
Kavya M.Nov 23, 2021
I've been using Oil of Olay since childhood in my home country and my mom considered it precious since it was hard to find there. Now living in the US with endless skincare choices available, I remain devoted to my original trusty companion. I regularly buy their lotions, serums, retinols, and vitamin C products at my local warehouse club when they're on sale. Whenever people ask about my youthful complexion, I credit my Oil of Olay collection. It's been my most reliable beauty tool year after year.
Priya V.Nov 23, 2021
My mom introduced me to Oil of Olay products when I was growing up overseas and she treated it like treasure since it wasn't easy to find there. When I moved to the States as a teenager and suddenly had access to tons of skincare options, I stayed faithful to that original trusted brand. Whenever I see Olay on sale at warehouse stores I stock up. People constantly compliment my youthful looking skin and I always tell them it's my Oil of Olay routine that keeps me looking fresh. My serums, retinols, vitamin C products, and moisturizers are my secret weapons for staying radiant.
Tamara N.Sep 24, 2020
Been trusting Oil of Olay since 2000 and it's never let me down. Recently shared a photo in a social media challenge and coworkers from thirteen years back were shocked that I looked identical to how I did back then. It's all thanks to these amazing Olay products.
Rebecca C.Sep 24, 2020
I've stuck with Oil of Olay products since the year 2000 and my skin has stayed amazing. I posted a recent picture in one of those social media age challenge posts and people from my old job over a decade ago couldn't believe I looked exactly the same. Olay's products really do work magic on your skin.
Olay Review FAQ
How is Olay's overall rating calculated?
Olay is rated 2.9 out of 5 based on 25 customer reviews submitted to RetailCoupons.com. The rating reflects all submitted reviews, whether positive or negative.
What do shoppers praise most about Olay?
Reviewers who give high ratings often highlight long-term loyalty spanning decades, with some customers crediting Olay products for maintaining skin quality over time. Specific products like Olay Vitamin C Max receive particular praise for visible results.
What are the main complaints about Olay?
The most common complaints center on recent formula changes that customers report have caused irritation, burning, redness, greasiness, and stickiness, even for products that worked well previously. Reviewers also mention concerns about spelling errors on packaging, suspected quality control issues, and lack of transparency about ingredient percentages.
Do Olay customers recommend the brand?
Reviews show highly polarized opinions. Long-time users of original formulations recommend the brand strongly, while customers who have tried reformulated products often advise others to avoid Olay. The divided ratings suggest satisfaction depends heavily on which specific product and formula version you purchase.
How can I write a review of Olay on RetailCoupons.com?
You can submit a review after making a purchase through RetailCoupons.com. Share your honest experience with specific Olay products, including what worked well, any irritation or performance issues, and whether you would repurchase. Detailed reviews mentioning product names and your skin type are most helpful to other shoppers.
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