Psycho Bunny offers apparel and accessories through its online store. This page aggregates shopper ratings and reviews to help you understand customer experiences with the brand's products, shipping, and customer service. Read below to see what buyers report about ordering from Psycho Bunny.
Psycho Bunny Reviews
2.0
24 reviews
What Shoppers Say About Psycho Bunny
Created with AI, based on recent reviews
Psycho Bunny receives sharply divided reviews, with shoppers either praising exceptional customer service recovery or criticizing serious operational and return issues. Positive reviewers highlight the company's willingness to make things right when problems occur, noting that management goes above expectations by offering replacement items or resolving order mistakes after initial failures. However, the majority of reviews express frustration with order fulfillment, lack of communication, and problematic return policies. Common complaints include orders that never arrive with no tracking updates, charges for processing returns, and difficulty returning items internationally without company support.
The store appears to excel at damage control but struggles with initial order accuracy and transparency. While some customers report high-quality merchandise and are ultimately satisfied after issue resolution, others feel abandoned when problems first occur. The return process stands out as a major pain point, particularly for international customers who say the company provides no assistance. Shoppers considering Psycho Bunny should be aware that while customer service may eventually help resolve issues, the initial purchase and return experience often falls short of expectations.
Customer Reviews (24)
Sorted by: Most recentEdward S.Apr 5, 2026
Ordered 2 items on sale from Psycho Bunny in the US but they ended up out of stock before shipping. They emailed to let me know and then did something awesome - they let me pick replacement items from their current selection since they couldn't fulfill the original order. Really appreciated the gesture. This company actually has principles and treats customers right. Ethical business practices and great to work with.
Lucas G.Feb 17, 2026
Can't believe businesses like this operate. Their practices are completely sketchy. Seriously avoid this. They billed me 50 dollars to process a return on a 130 dollar purchase.
David K.Nov 15, 2025
Placed an order on Oct 20th and it never showed up. Zero communication, no shipping updates, nothing. They just took my cash and disappeared. Over a month has passed with no product and no explanation. This company is running a scam and needs to prove me wrong by actually sending what I paid for.
James R.Aug 22, 2025
Updating my earlier review after the company stepped up and fixed my order problem. I'm going with 4 stars because management actually took care of it. That said, there's no reason customer service couldn't have resolved this on my first or second contact. It was clearly their mistake. The products themselves are great, but honestly I'm hesitant to order online again after going through all this.
David T.Jun 5, 2025
I updated my rating from 1 to 5 stars. Initially they fumbled my order, but what they did afterward was incredible. Top notch customer service and quality merchandise. Really appreciate it.
Sarah T.Mar 10, 2025
Bought several items and needed to send back 3 of them. Returning from outside the US to the States turned out to be impossible, and Psycho Bunny didn't offer any assistance or straightforward way to handle returns. Ended up stuck with clothes that don't fit and weren't what I wanted.
Nicole B.Feb 2, 2025
Don't bother ordering here. I bought clothing, returned it because it didn't fit, and still haven't gotten my refund after 2 months. The company is ignoring my emails and doesn't seem to care about customer issues.
Michelle O.Jan 2, 2025
Got my 2 items after 2 weeks but they sent the wrong product. Handling the return has been frustrating. Still working on it a month after buying. It stings that they won't refund my shipping charges even though the delay was their fault and promised 3 to 5 business days. Won't be doing any more online shopping with them. What they're charging doesn't match the level of service you actually get.
Angela M.Jan 2, 2025
Got my 2 items after 2 weeks and they sent me the wrong thing. Getting a return set up has been painful. A month later I'm still sorting it out. Really disappointing that they didn't even cover the shipping cost when they're the ones who messed up, especially when it says 3 to 5 business days. Won't be shopping online with them again. The customer service doesn't match what you're paying for their stuff.
Gregory F.Dec 1, 2024
Customer service is pretty bad. They really don't pay attention. Sent an email about a shipping problem from an order I made on their website. They went with an ultra-cheap carrier known for losing shipments after I spent 300 bucks. Included my order number in my message and got back what looks like an auto-response saying they can't find it and asking for additional info. Feels like nobody actually read what I wrote.
Psycho Bunny Review FAQ
What is Psycho Bunny's average rating on RetailCoupons.com?
Psycho Bunny is rated 2.0 out of 5 based on 24 customer reviews. The rating reflects a highly polarized customer base, with roughly two-thirds of reviewers giving one star and the remainder split between positive and four-star ratings.
What do customers praise about Psycho Bunny?
Shoppers consistently highlight the quality of the merchandise itself. The most repeated positive comment involves customer service recovery: when orders fail or items are unavailable, some customers report that management proactively offers replacement items or fixes problems after being contacted, which reviewers describe as going above expectations.
What are the most common complaints about Psycho Bunny?
The primary complaints center on order fulfillment and communication. Customers report orders that fail to arrive with no shipping updates or explanation, charges for processing returns, and inadequate support for international returns. Several reviewers feel the company took payment but did not deliver products or assistance.
Do customers recommend shopping at Psycho Bunny?
Recommendations are split. Five-star reviewers who experienced service recovery strongly recommend the company. However, one-star reviewers advise others to avoid the store, citing concerns about order fulfillment, communication, and return policies. The experience appears to depend heavily on whether a problem occurs and how management responds.
How can I write a review of Psycho Bunny on RetailCoupons.com?
You can submit a review on this page by clicking the review submission form. Share your honest experience with ordering, product quality, shipping, returns, and customer service to help other shoppers make informed decisions. Reviews including specific details about your experience tend to be most helpful to readers.