Psycho Bunny offers apparel and accessories through its online store. This page aggregates shopper ratings and reviews to help you understand customer experiences with the brand's products, shipping, and customer service. Read below to see what buyers report about ordering from Psycho Bunny.
Psycho Bunny Reviews
2.0
24 reviews
What Shoppers Say About Psycho Bunny
Created with AI, based on recent reviews
Psycho Bunny receives sharply divided reviews, with shoppers either praising exceptional customer service recovery or criticizing serious operational and return issues. Positive reviewers highlight the company's willingness to make things right when problems occur, noting that management goes above expectations by offering replacement items or resolving order mistakes after initial failures. However, the majority of reviews express frustration with order fulfillment, lack of communication, and problematic return policies. Common complaints include orders that never arrive with no tracking updates, charges for processing returns, and difficulty returning items internationally without company support.
The store appears to excel at damage control but struggles with initial order accuracy and transparency. While some customers report high-quality merchandise and are ultimately satisfied after issue resolution, others feel abandoned when problems first occur. The return process stands out as a major pain point, particularly for international customers who say the company provides no assistance. Shoppers considering Psycho Bunny should be aware that while customer service may eventually help resolve issues, the initial purchase and return experience often falls short of expectations.
Customer Reviews (24)
Sorted by: Most recentRobert C.Jun 27, 2023
This place is absolutely awful. My wife ordered 2 polos for Father's Day and they sent completely different stuff. She's been emailing back and forth trying to fix it with zero response. They literally sent us a return label for merchandise we never even got. It's laughable and nobody there seems to care one bit. Find somewhere else to shop.
Chris M.Apr 3, 2023
DO NOT ORDER ONLINE FROM HERE. I bought 4 t-shirts on Feb 21st, only 2 actually shipped, and they got lost in transit. They gave me incorrect tracking numbers repeatedly, three times total. Getting them to admit something was wrong took numerous emails and it took 6 weeks to get any action. Last week they shipped another shirt but that tracking number doesn't work either. Filing a dispute with my credit card company.
Jennifer L.Apr 3, 2023
Seriously, skip online ordering from this place. I got 4 t-shirts on Feb 21st but only 2 shipped, and those got lost before reaching the carrier. On top of that they gave me wrong tracking numbers three different times. It took tons of back and forth emails just to get them to admit something went wrong, then six whole weeks passed before they did anything. They finally sent another shirt last week but the tracking number doesn't work for that one either. Time to call American Express and get my money back.
Kevin N.Jan 19, 2023
I really do like their clothes and the quality is solid. The styles are fresh and different. Unfortunately that's where the good stuff ends. These folks have plenty of cash given all their new store locations and billboard advertising, but the company operates like amateurs. My first order had 5 items and I got 1, no explanation. Second order was over $1500 and they couldn't tell me if it even shipped. I got maybe 4 out of 15 items and had to basically beg them to admit it was lost before getting my money back. Customer service was terrible too - I called for three days straight and nobody picked up, plus emails took forever. Tried again for Black Friday deals they were promoting, but 90% of what I ordered was out of stock. Why list items you don't have?
Psycho Bunny Review FAQ
What is Psycho Bunny's average rating on RetailCoupons.com?
Psycho Bunny is rated 2.0 out of 5 based on 24 customer reviews. The rating reflects a highly polarized customer base, with roughly two-thirds of reviewers giving one star and the remainder split between positive and four-star ratings.
What do customers praise about Psycho Bunny?
Shoppers consistently highlight the quality of the merchandise itself. The most repeated positive comment involves customer service recovery: when orders fail or items are unavailable, some customers report that management proactively offers replacement items or fixes problems after being contacted, which reviewers describe as going above expectations.
What are the most common complaints about Psycho Bunny?
The primary complaints center on order fulfillment and communication. Customers report orders that fail to arrive with no shipping updates or explanation, charges for processing returns, and inadequate support for international returns. Several reviewers feel the company took payment but did not deliver products or assistance.
Do customers recommend shopping at Psycho Bunny?
Recommendations are split. Five-star reviewers who experienced service recovery strongly recommend the company. However, one-star reviewers advise others to avoid the store, citing concerns about order fulfillment, communication, and return policies. The experience appears to depend heavily on whether a problem occurs and how management responds.
How can I write a review of Psycho Bunny on RetailCoupons.com?
You can submit a review on this page by clicking the review submission form. Share your honest experience with ordering, product quality, shipping, returns, and customer service to help other shoppers make informed decisions. Reviews including specific details about your experience tend to be most helpful to readers.