Red Roof Inn is a budget hotel chain offering affordable lodging across numerous US locations. This page aggregates guest reviews and ratings for Red Roof Inn properties to help travelers understand what to expect from their stays, including information about room conditions, amenities, staff conduct, and overall value.
Red Roof Inn Reviews
2.8
22 reviews
What Shoppers Say About Red Roof Inn
Created with AI, based on recent reviews
Red Roof Inn receives sharply divided reviews, with shoppers either highly satisfied or deeply dissatisfied. The chain's budget-friendly rates and convenient locations draw positive comments, but serious operational and maintenance issues dominate recent feedback. Guests consistently report filthy rooms with damp carpets, mold, broken fixtures, and non-functional appliances. Multiple reviewers describe poor cleanliness in bathrooms and showers, inadequate breakfast offerings, and malfunctioning amenities like refrigerators and light fixtures. Beyond maintenance concerns, guests have experienced disrespectful staff behavior, discriminatory treatment, drug activity involving employees, unexplained reservation cancellations, and billing errors including double charges from rebooking practices.
The stark polarization in ratings suggests inconsistent quality across locations or a significant decline in service standards at some properties. Negative experiences span multiple locations (Miami, Huntsville Alabama, Augusta Georgia, and Pennsylvania), indicating these are not isolated incidents. Complaints about staff conduct and billing practices raise serious concerns beyond typical budget hotel trade-offs. Guests seeking budget accommodations should be aware that savings may come at the cost of basic cleanliness, functioning amenities, and reliable customer service.
Customer Reviews (22)
Sorted by: Most recentWalter N.Aug 7, 2019
Had an amazing stay at the Jessup, Maryland Red Roof Inn. The front desk staff were professional and genuinely helpful, answering every question we had with thoughtful and friendly responses. Shout out to Delmy for the great service.
Red Roof Inn Review FAQ
What is the overall rating for Red Roof Inn based on RetailCoupons.com reviews?
Red Roof Inn is rated 2.8 out of 5 based on 22 guest reviews on RetailCoupons.com. The ratings show an extremely polarized distribution, with approximately 55 percent one-star reviews and 45 percent five-star reviews, indicating highly inconsistent experiences across properties and visits.
What do guests praise about Red Roof Inn?
Positive reviewers highlight the chain's affordable rates and convenient locations as primary advantages. These factors appeal to budget-conscious travelers willing to accept basic accommodations in exchange for lower nightly costs.
What are the most common complaints about Red Roof Inn?
Negative reviews repeatedly cite severe cleanliness issues including damp, moldy carpets, dirty bathrooms and showers, and general filth throughout rooms. Guests also report broken amenities such as non-working light fixtures, faulty refrigerators with leaks, slow drains, and malfunctioning bathroom dispensers. Additional concerns include problematic staff behavior, unexplained reservation cancellations, billing errors resulting in double charges, and discriminatory treatment of certain guests.
Do guests recommend Red Roof Inn?
The sharply divided ratings suggest that recommendation depends heavily on individual priorities and specific location. Those prioritizing lowest-cost lodging may find value acceptable, but guests seeking clean, well-maintained rooms with reliable service should look elsewhere. Multiple recent reviews explicitly warn others to avoid specific properties or stay cautious about booking practices.
How can I write a review of Red Roof Inn on RetailCoupons.com?
RetailCoupons.com accepts guest reviews of Red Roof Inn properties to help other travelers make informed decisions. Share details about your specific location, room condition, staff interactions, amenities that worked or failed, billing practices, and overall experience to provide valuable context for future guests evaluating this chain.
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