Reeds Sporting Goods sells sporting equipment, firearms, ammunition, and related gear through their website and phone ordering. This page features honest customer reviews and ratings to help you decide whether to shop at Reeds Sporting Goods. Browse what shoppers say about pricing, inventory, shipping, customer service, and product quality.
Reeds Sporting Goods Reviews
2.6
12 reviews
What Shoppers Say About Reeds Sporting Goods
Created with AI, based on recent reviews
Reeds Sporting Goods has a deeply polarized customer base. Satisfied shoppers praise the store for competitive ammunition pricing, hard-to-find inventory availability, fast fulfillment, and reliable product condition. These customers report successful phone orders, expedited shipping, and overall legitimate business practices. However, the majority of reviews reflect serious operational problems: unexpected billing surprises after purchase, poor in-stock accuracy despite website listings, unresponsive and unhelpful customer service staff (particularly in the firearms department), missing shipping options at checkout, and unclear communication about order delays and address issues.
The core complaints center on customer service failures and order management rather than product quality. Shoppers report difficulty reaching support, vague problem resolution, and a sense that customer inquiries are treated as inconveniences. While the store appears to deliver correctly when orders process smoothly, the frequency of billing errors, inventory problems, and communication breakdowns suggests systemic fulfillment and support issues that create a frustrating experience for most customers.
Customer Reviews (12)
Sorted by: Most recentLawrence G.Oct 9, 2009
Getting a Browning shotgun at their advertised price took forever and multiple phone calls, faxes, and emails. The deal itself was solid, but I'm going to think twice before jumping on any future promotions I see from them. You end up paying for it in other ways. Honestly I walked away from a free ammo offer worth one-fifty because of how frustrated the whole process made me dealing with their staff. They don't seem like bad people, but this isn't a professional operation and their online ordering system is seriously broken.
Reeds Sporting Goods Review FAQ
What is Reeds Sporting Goods' average rating?
Reeds Sporting Goods is rated 2.6 out of 5 based on 12 customer reviews. The rating distribution is heavily skewed, with 58 percent one-star reviews and 33 percent five-star reviews, indicating a polarized customer experience.
What do satisfied customers praise about Reeds Sporting Goods?
Positive reviewers highlight competitive ammunition pricing, availability of hard-to-find items, fast order fulfillment, reliable product condition, and legitimate business practices. Some customers report successful phone-based purchases and expedited shipping that arrives on schedule.
What are the most common complaints about Reeds Sporting Goods?
The primary complaints include unexpected additional charges appearing after initial purchase, inaccurate in-stock listings on the website, poor customer service responsiveness (especially from the firearms team), limited or missing shipping options at checkout, and unclear communication regarding order delays or address issues.
Do shoppers recommend Reeds Sporting Goods?
Recommendations are divided. Satisfied customers who have successful orders recommend the store, particularly for ammunition and hard-to-find items. However, the majority of reviews suggest customers experienced significant operational problems that resulted in frustration and unmet expectations.
How can I write a review of Reeds Sporting Goods on RetailCoupons.com?
Visit the Reeds Sporting Goods review page on RetailCoupons.com to share your experience. Include details about your order, shipping, customer service interactions, and product quality. Honest reviews help other shoppers make informed purchasing decisions.