Scubapro Reviews

Based on my experience as an advanced diver, the Hydros Pro BCD, Frameless Gorilla Mask, Seawing Nova Fins, and regulator are superior to anything else I've tried. I've owned an XDeep BCD, Mares equipment, and an APEX regulator, and nothing compares. The quality and performance are exceptional. I use a Garmin MK3I for my computer so I can't comment on theirs. I did buy their red and black boat jacket and returned it because the material quality was disappointing, some kind of synthetic leather. But when it comes to the things that really matter, the regulator, mask, fins, and BCD, they blow away the competition. The gear also looks fantastic. I have a couple of BARE wetsuits and a couple of Scubapro wetsuits and they're both solid. Between Southern California, tropical, and Alaska diving, I've put all this equipment through tough conditions and it holds up great.

I grabbed this expecting it to be amazing and top tier. Boy did that turn out wrong. The air integration cuts out while you're underwater, the alarms are way too soft to actually hear, and if the battery dies you have to mail it in for a factory reset. There are so many issues. The display is difficult to read. I'm going to get rid of mine because I had to buy a different dive computer that actually works. Stay away from this HUD. It's a complete waste of your money.

Scubapro has the absolute worst customer support and relationship with their buyers. I'm based in Turkey and two years back I asked Scubapro for a service recommendation and they gave me someone who didn't even know whether lubricant belonged on my regulator, even though he just graduated from their course. I reached out to another top person in Turkey and got zero response. When I complained to their international office they acted like victims and made me regret saying anything. Fast forward to 2024 and I contact them in Turkey only to find they still have the same unqualified person doing bad service. I contacted Scubapro internationally again and they said send your stuff to France. I have premium gear, two full sets with top stage regulators. Shipping everything back and forth would cost me four hundred euros, then another four hundred ten for servicing and parts. That's eight hundred ten total, which is enough to buy top quality gear from a different brand with no worries. Scubapro only works if you're in the US, Germany, or France where you can actually get decent service. In Turkey or other Middle Eastern and Southeast Asian countries, I wouldn't touch them.

Scuba Pro doesn't stand behind their products like they should. I got a Galileo computer from an authorized seller during a trip a couple weeks ago. When I tried to put on the wrist strap for the first time it fell apart into pieces instantly. Scuba Pro bought out Uwatec, a Swiss manufacturer that made the Aladin Pro, which was one of the most durable and bulletproof dive computers ever created. As an extremely experienced dive master with thousands of dives, I picked up the Galileo based on recommendation from another instructor I was diving with in the Banda Sea who loved it. Since I'd had great success with the Aladin still in my rotation, I figured it made sense. My bad for not doing more homework, which I definitely did after this. Buyers should know the Galileo isn't made in Switzerland anymore. It's made in Indonesia now. Right there that's a red flag. I used to run manufacturing operations in China with multiple factories and thousands of workers, so I understand quality control challenges. But we weren't making stuff that people depend on to stay alive. The strap, probably also Indonesian made, is clearly the issue.

My new BCD failed right away and the company wouldn't honor the warranty. They barely respond to any messages either. This is a disgrace for a company charging premium prices with such poor quality. I'm done buying from them and I'd tell you to skip them too.

This company has been a nightmare to work with. Their customer service comes across as aggressive and dismissive. My spouse bought me a two hundred dollar wetsuit based on their sizing guide. I didn't try it on until spring when we went to the lake, and the extra small was too tight to even get on my legs. The suit still had tags, had never been worn, and they still make that exact style and color. They refused to swap it for a different size. Just be aware of how poorly they treat customers and think twice before giving them your money.

The dive watches are pretty decent considering what they cost. They've actually performed better than I thought they would.

As a diving instructor I recommend ScubaPro because of how well they manufacture their gear and the thoughtful design. Getting repairs done is always straightforward when needed. Plus you'll find their products at dive shops across Canada and the USA. I'd rate them even higher if the system allowed it.

These dive watches aren't designed to last. Mine stopped working after light use and proper care. I wouldn't purchase from this brand again.

Their equipment feels like a marketing gimmick that comes with premium pricing for casual divers. The regulators look fancy but become a real headache when it's time for maintenance. Add in unhelpful support from the parent company and you're throwing money down the drain. If you're serious about getting into diving, there are much better choices available. Their X Tek line for technical diving isn't actually used by real technical divers either. Do your research before listening to what the dive shop instructor tries to sell you.