ShowClix is an online ticketing platform where users can purchase tickets for events including concerts, sports, competitions, and other live entertainment. This page offers crowdsourced shopper reviews and ratings to help potential customers understand what to expect from the ticketing service and its customer support.
ShowClix Reviews
1.1
23 reviews
What Shoppers Say About ShowClix
Created with AI, based on recent reviews
ShowClix is rated 1.1 out of 5 by 23 shoppers, and the overwhelming majority of reviews reflect serious frustration with the platform. Shoppers report persistent problems with customer support staff being unhelpful and dismissive, slow or nonresponsive responses across multiple contact channels, and website functionality issues. The most common complaint involves refund policies that shoppers describe as restrictive or misleadingly advertised, with customers reporting that refund requests are denied or subjected to invasive documentation requirements. Additionally, some shoppers have experienced fraudulent or nonexistent events listed on the platform, with little recourse or assistance from the company.
A small minority of reviewers gave higher ratings, but the consistent thread across negative reviews is a lack of transparency and poor customer service when issues arise. Shoppers advise others to avoid purchasing tickets through ShowClix when alternative platforms are available, and express regret about their purchases and the difficulty in obtaining refunds even when company policy allegedly permits them.
Customer Reviews (23)
Sorted by: Most recentEdward L.Dec 2, 2023
Completely unhelpful. I paid for tickets that never showed up, the show is tomorrow and their answer is to call the venue on Monday to fix it yourself. They shut down the chat without fixing anything.
Patricia W.Jul 7, 2023
Terrible experience! My flight got canceled so I couldn't make it to my event, so they nicely gave me my money back since it wasn't my fault. But then they turned around and fought me on it. They told my credit card company I should've gotten insurance and that I don't deserve the refund. What kind of company that claims to care about customers does that?
Trevor S.Apr 1, 2023
I've been using this site to get tickets for years now. They seem like they're legit, especially since a lot of the events I go to use them for ticketing. My one complaint is the site won't take my phone number. My state had to add a new area code a while back since we ran out, and it seems a bunch of websites haven't caught up yet, so my number and lots of other people's numbers show as invalid. This is frustrating since I can't always get to a printer. Otherwise the site does the job.
ShowClix Review FAQ
What is ShowClix's overall rating and how many reviews does it have?
ShowClix is rated 1.1 out of 5 based on 23 customer reviews on RetailCoupons.com. The vast majority of ratings are one-star reviews, reflecting significant dissatisfaction among shoppers.
What do shoppers praise about ShowClix?
Based on available reviews, there is minimal positive feedback. The small percentage of higher ratings do not include detailed praise, and the overwhelming response focuses on service failures rather than positive experiences.
What are the most common complaints about ShowClix?
Shoppers consistently report four main issues: unresponsive and unhelpful customer support across phone, chat, and email channels; website functionality problems; refund policies that are either unclear or difficult to navigate, with requests frequently denied or requiring excessive documentation; and instances of fraudulent or nonexistent events being listed with minimal company accountability.
Do shoppers recommend buying tickets from ShowClix?
No. Reviewers explicitly advise others to avoid ShowClix and use alternative ticketing platforms when possible. Shoppers express strong regret about their purchases and report difficulty obtaining refunds through the company.
How can I write a review of ShowClix on RetailCoupons.com?
RetailCoupons.com welcomes customer reviews and ratings for ShowClix. Your honest feedback about your ticketing experience, customer service interactions, and refund processes helps other shoppers make informed decisions about which ticketing platform to use.