Skin Beauty sells skincare products and plants online. This page aggregates ratings and reviews from RetailCoupons.com shoppers to help you decide whether to shop at Skin Beauty.
Skin Beauty Reviews
2.0
11 reviews
What Shoppers Say About Skin Beauty
Created with AI, based on recent reviews
Skin Beauty has a 2.0 out of 5 rating from 11 shoppers, with significant quality and authenticity concerns dominating feedback. The majority of reviewers report receiving products that do not match website descriptions, including counterfeit skincare items and artificial plants instead of the advertised real ones. Shoppers also cite long shipping times, unexpected return fees, and orders shipped despite cancellation requests before processing.
A small number of shoppers praise the store's customer service and staff responsiveness. However, positive feedback is substantially outweighed by complaints about product authenticity, misrepresentation, and return policies that charge customers for restocking and return shipping rather than covering these costs as industry standard.
Customer Reviews (11)
Sorted by: Most recentSkin Beauty Review FAQ
What is Skin Beauty's average rating?
Skin Beauty is rated 2.0 out of 5 based on 11 customer reviews on RetailCoupons.com. The majority of reviews are one-star ratings.
What are shoppers' main complaints about Skin Beauty?
Reviewers most frequently report that products do not match website images or descriptions. Multiple shoppers claim they received counterfeit skincare items or cheap artificial plants instead of real ones. Additional complaints include long delivery times, return fees that customers consider excessive, and orders being shipped despite being canceled before processing.
What do positive reviews mention about Skin Beauty?
Shoppers who left positive ratings highlight good customer service and praise individual staff members for going above and beyond to help with their purchases.
Do shoppers recommend Skin Beauty?
Based on review patterns, the overwhelming majority of shoppers do not recommend Skin Beauty. The high percentage of one-star reviews and repeated warnings about product authenticity and misrepresentation suggest most customers had negative experiences.
What should I know about Skin Beauty's return policy?
Multiple reviewers report being charged restocking fees and return shipping costs. One shopper paid $8 for return shipping and an additional $8 restocking fee, which they noted is uncommon as most retailers cover return shipping costs.