WOOF Clothing sells casual apparel, primarily shorts and related items. This page offers ratings and reviews from real shoppers who have purchased from the store, helping you understand what to expect before buying.
WOOF Clothing Reviews
1.1
24 reviews
What Shoppers Say About WOOF Clothing
Created with AI, based on recent reviews
WOOF Clothing has received overwhelmingly negative feedback, with 24 shoppers rating the store 1.1 out of 5. The dominant complaint across reviews is severe customer service failure, with customers reporting months-long delays on preorders, complete lack of communication via email and chat support, and no resolution to missing orders. Multiple shoppers describe the experience as scam-like behavior, citing instances where they paid $50 to $130 and received nothing while their attempts to contact the company went unanswered. Some customers have escalated complaints to the Better Business Bureau.
The single bright spot mentioned in reviews is product quality itself. One reviewer noted that the shorts are actually good, but emphasized that poor service and lack of communication would prevent them from ordering again. Another review suggests that arriving orders have sometimes come incorrect without any customer service recourse. The pattern suggests operational breakdown rather than intentional fraud, but the lack of responsiveness has destroyed customer trust and satisfaction.
Customer Reviews (24)
Sorted by: Most recentRussell W.Sep 13, 2022
Ordered back on April 16 and it's now September and I still haven't received my package. The tracking says USPS is waiting for a pickup. I've sent a lot of emails with no replies from the company. I used to buy from them regularly but not anymore unless they fix this.
Travis L.Aug 15, 2022
Was really disappointed by this company. I ordered shorts on the 24th of July and weeks later it was still showing as processing. Another week went by and suddenly it said 'back ordered' without explanation. I sent them an email and waited a week with no response. Meanwhile they keep sending me promotional emails even though they can't actually fulfill orders. Terrible experience. I'd recommend staying away and telling friends to do the same. Update on the 18th: Got a text that it changed back to 'processing' status. This happened nearly a month after I paid for it!
Elliott J.May 3, 2022
I really like their clothing but the customer service is absolutely terrible and basically doesn't exist. I placed my second order for $161 and months went by without a single message from them no matter how many times I tried reaching out. Thankfully I'd used Paypal, so I filed a dispute with them. The company wouldn't even respond to Paypal! Paypal ended up refunding my full amount, which saved me.
Patricia N.Apr 5, 2022
The founder and everyone running this company are either completely incompetent or they're running a scam operation. Check out what the Better Business Bureau has to say about them. They never answer support requests and actually tell people to mail letters to get the fastest response which is ridiculous. If you're going to sell products you need to provide actual support. I got sent the wrong size even though I ordered correctly, and they sent me something totally different. Their COO reached out at first apologizing and promising a replacement, so I mailed back the wrong ones with tracking. I paid for delivery confirmation and confirmed they got them. I even emailed that COO the day I shipped it with the tracking number. Six months have passed now with many follow-up emails asking for an update and absolutely nothing. DO NOT give these people your money unless you're okay losing it and being frustrated.
WOOF Clothing Review FAQ
What is WOOF Clothing's average rating based on?
The 1.1 out of 5 rating is calculated from 24 verified customer reviews submitted to RetailCoupons.com. The store's rating distribution shows that 92 percent of reviews are one star and 8 percent are two stars, with no three, four, or five star ratings.
What do shoppers complain about most?
The overwhelming majority of complaints center on customer service and order fulfillment. Customers report that preorders placed months ago have not arrived, that the company does not respond to emails or chat support inquiries, and that there is no communication about order status even after payment has been received. Multiple shoppers describe the experience as scam-like due to the lack of responsiveness.
Is there anything positive said about WOOF Clothing?
One reviewer mentioned that the shorts themselves are actually good quality. However, this single positive comment about the product is heavily outweighed by severe frustration with customer service and fulfillment, to the point that the customer stated they would not order again.
Would shoppers recommend WOOF Clothing?
No. Multiple reviews explicitly state they cannot recommend the company. One customer stated, 'I seriously can't recommend this company,' and another indicated their next order would be their last. The widespread dissatisfaction with service and order delivery makes the store not recommendable in its current state.
How can I write a review of WOOF Clothing?
You can submit a review on this page if you have purchased from WOOF Clothing. Share your honest experience with products, shipping, customer service, and overall satisfaction. Reviews help other shoppers make informed decisions and provide valuable feedback to retailers.