IDrive Online Backup Reviews

Not sure why the ratings for IDrive are so low because I've had nothing but excellent results with both the program and their support team. When I needed to switch from Windows 10 to a brand new Windows 11 machine, IDrive's support team guided me through the entire process of backing up and restoring everything without any hiccups. I'd absolutely recommend IDrive to anyone searching for a dependable cloud backup solution!

CAUTION!!! Extremely hard to cancel and they'll keep charging you forever. STOP!!! DO NOT PROVIDE YOUR CREDIT CARD DETAILS TO THIS COMPANY!!!! If you try to disable automatic subscription renewal, they'll automatically reset your password in keychain!!! You cannot delete your payment method or turn off recurring charges!!!! This is clearly deliberate. You will almost certainly need a replacement credit card once you sign up.

ALERT!!! This company is extremely difficult to leave and will continue charging your card. DO NOT SHARE YOUR CREDIT CARD WITH THESE PEOPLE!!!! When you attempt to cancel auto renewal, they automatically update your keychain password!!! There's no way to remove your payment method or turn off auto billing!!!! This appears intentional. The odds you'll need to replace your credit card after joining is virtually certain.

The program runs smoothly enough that I'm planning to stick with them. After reaching out to the support team about an issue, they fixed it right away.

This backup solution is straightforward and doesn't require much effort to operate. The pricing is very reasonable. I'm still new to using it, but so far it seems to be doing exactly what I need and protecting the files that matter most to me.

I spent a decade with another backup company, only to discover recently that I'd been shelling out serious cash and they hadn't even stored my complete backup. Thank goodness nothing ever went wrong, because if it had, I'd have lost so much important stuff. After looking into my options, I decided to go with iDrive. Right from my first phone conversation with them (which is something you literally can't do with my previous provider), everything was positive. Their team got back to me fast, helped me get rolling, and I'm hooked on their Express Drive feature that lets you back up your data way faster instead of waiting several months. The program installs without a headache, is simple to use, and everything just makes sense. Plus their pricing is better than most rivals, and maybe even lower. I'm optimistic about having a long relationship with them and their reliable service. Great work!

Having a wonderful time with this so far. You get fantastic bang for your buck. It's perfect if you want to back up important personal or business files.

Really straightforward to get started with. Works across multiple devices without any glitches. I rely on it to keep my computers and mobile devices backed up and it does exactly what it's supposed to do.

Setting up iDrive took almost no time. I've got 2 Windows machines, one iMac, and an iPad Air 4, and getting the backup software installed and running on all of them was incredibly quick and simple. I've tested other services before, but nothing came close to this level of ease.

Moved over from another cloud storage provider after years of using them, and I was pretty upset when I found out that restoring my data could take as long as two weeks! I switched to iDrive because they offer the option to ship a physical drive to you for data restoration. That feature alone makes the yearly fee totally worth it. I've only had it running for about seven days, but everything is intuitive and works seamlessly with my Mac. Definitely a step up from what I had!