Lee Jeans is a denim and casual wear retailer operating at lee.com. This page aggregates customer ratings and reviews to help shoppers make informed decisions about the brand's products, sizing, shipping, and customer service.
Lee Jeans Reviews
1.5
23 reviews
What Shoppers Say About Lee Jeans
Created with AI, based on recent reviews
Lee Jeans receives overwhelmingly negative feedback, with shoppers citing consistent issues across sizing, quality, shipping, and customer service. Reviewers report significant sizing inconsistencies where labeled sizes do not match actual measurements, fabric quality that has declined compared to older Lee products, and material composition concerns with stretchy blends marketed as traditional denim. Multiple complaints highlight delayed shipments with unclear delivery timelines, unresponsive customer service, and return policies that include postage and restock fees that discourage exchanges.
The few positive reviews are minimal, and long-time Lee customers express particular frustration at the brand's quality decline. Common themes include wrinkled garments after washing, discomfort with stretchy synthetic fabrics, and poor shipping communication. Many reviewers indicate they are abandoning the brand in favor of competitors, suggesting significant erosion of customer loyalty that was previously strong.
Customer Reviews (23)
Sorted by: Most recentLauren J.Jan 21, 2026
I have two pairs of Lee jeans from last year, one size 24 and one size 22. The 24s keep sliding right off. So I figured I should try the 22s instead. Couldn't get them buttoned. My husband measured both me and the jeans to check. Turns out I'm a 24, but the 24s measure as a 28 and the 22s measure as a 20. These jeans really need someone to check their quality control.
Kevin R.Dec 19, 2025
Ordered what I thought were regular traditional denim jeans online. What I got instead were stretchy pants. Almost 100 dollars for 2 pairs and they're basically plastic. This is ridiculous. What happened to actual denim? Nobody asked for stretchy pants.
David K.Oct 17, 2025
Would definitely give 0 stars if I could. Service is terrible. Product hasn't shipped in over a week now. When I call customer service they just tell me they'll provide an update soon. This company doesn't seem to follow any proper procedures for handling orders.
Angela P.Oct 4, 2025
Lee used to be my first choice for jeans. Not anymore because the quality tanked. Bought a pair, washed it, and it came out all wrinkled like paper. Can't even wear them, such a ripoff. My older Lee jeans washed at the same time came out perfect. Definitely looking for a different brand going forward.
Amanda L.Aug 21, 2025
The Lee jeans I got didn't fit right compared to my other 12 to 15 pairs from Lee that fit great. Used to be loyal to the brand but not anymore. Wanted to send them back but the combination of postage and restock fees made me decide to just donate them and find a different brand instead. When I called customer service to explain the situation they were really rude about it.
Marcus L.Jul 14, 2025
I placed an order on July 4th. The website promised FedEx economy delivery within 6 days max. Got a message it would arrive on the 9th. Nope. Now it's the 14th and the package is stuck somewhere in North Carolina with no delivery date in sight. I was nervous about ordering straight from Lee without any shipping guarantee, but I decided to give it a shot anyway. Should have checked the reviews first. Really let down.
Anthony B.Jun 21, 2025
I ordered 2 pairs of Lee jeans. They're just not the same quality anymore. Plus they charge you to send stuff back, 8 bucks per pair in my case. Total waste of money. Not worth buying their jeans, especially with those shipping charges.
Thomas W.Apr 7, 2025
The quality of the materials and workmanship is poor. Way too expensive for what you're getting. I returned my order but heard nothing back for a while. Finally got my refund after I had to chase them down myself. Even if the jeans were decent I wouldn't risk my money with them again.
Nicole S.Dec 16, 2024
The return and refund experience was absolutely terrible. They make you hang around for a week to two weeks after they get your item back before refunding you. I waited the full time and still no money. Called to check on it and they basically said to wait another week to two weeks. Not happy at all.
Patricia R.Nov 6, 2024
Worst company ever. I bought jeans for 44 dollars and some change. Sent them back because the quality was bad. Got back 27 dollars and some change. Nothing was wrong with my return. This company just decided to keep 16 dollars and some change. That's theft in my book. I'm done with Lee for good. Never giving this dishonest company another chance.
Lee Jeans Review FAQ
What is the average rating for Lee Jeans?
Lee Jeans is rated 1.5 out of 5 based on 23 customer reviews on RetailCoupons.com. The vast majority of reviews (78 percent) are one-star ratings, indicating significant customer dissatisfaction.
What do shoppers praise about Lee Jeans?
Positive feedback is limited. A small percentage of reviews (9 percent) are five-star ratings, though the content of these reviews is not prominently featured in available feedback. Many reviewers note nostalgia for Lee's historical quality, suggesting the brand was once reliable.
What are the main complaints about Lee Jeans?
Shoppers consistently report: sizing that does not match labeled numbers (garments measuring significantly larger or smaller than marked), poor fabric quality and wrinkled finish after washing, material composition issues with stretchy blends rather than traditional denim, extended shipping delays beyond promised timelines, unresponsive customer service, and return policies with significant fees that discourage exchanges.
Do customers recommend Lee Jeans?
No. The overwhelming majority of reviewers explicitly state they are switching to other brands and do not recommend Lee Jeans. Even long-time customers report abandoning their loyalty due to quality decline and poor customer experience.
How can I write a review for Lee Jeans on RetailCoupons.com?
RetailCoupons.com collects verified customer reviews to help shoppers make informed decisions. You can share your experience with Lee Jeans products, shipping, sizing accuracy, quality, and customer service to help other consumers understand what to expect.
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