LionSea Software Co., Ltd operates Card Recovery Pro, a data recovery tool designed to retrieve deleted or lost files from damaged memory cards and storage devices. This page aggregates shopper ratings and reviews to help you understand what customers experienced with the software, including its recovery capabilities and business practices.
LionSea Software Co., Ltd Reviews
2.0
25 reviews
What Shoppers Say About LionSea Software Co., Ltd
Created with AI, based on recent reviews
Card Recovery Pro receives sharply divided reviews, with shoppers either praising its effectiveness or condemning its billing practices. Satisfied customers report successfully recovering photos and files from damaged memory cards, and they appreciate the preview feature that lets them verify recoverable content before purchase. However, the majority of reviewers cite serious concerns about automatic renewal charges and unresponsive customer service, with complaints that the software enrolled users in year-long subscriptions without explicit consent after trial periods ended.
The software itself appears capable when it works, but trust issues dominate the feedback. Negative reviewers describe feeling deceived by billing practices and report difficulty obtaining refunds or support. The stark rating distribution, with 72 percent one-star reviews against 20 percent five-star reviews, reflects this polarization and suggests potential problems with subscription management and transparency rather than technical performance alone.
Customer Reviews (25)
Sorted by: Most recentBrandon N.Apr 7, 2020
I personally used their software on my damaged memory card and it performed beautifully. Got all my information back and I'm thrilled with how it worked out. Really appreciate what Lionsea made available.
Emma D.Sep 2, 2019
Really pleased! I managed to get back three hundred photos from my damaged memory card when another tool had already scanned and found nothing. I got a preview of the photos first so I knew I'd be getting something worth paying for. So relieved I got my photos back!
Donald H.Aug 12, 2019
I looked at tons of programs claiming to be free, but they all wanted cash to actually recover photos. This one was different because I could preview the missing pictures before paying. My memory card messed up about two hundred photos out of over twenty hundred from a vacation. I could see what was missing. Only downside is the recovered pictures lost their date and time stamps, making them hard to organize with the ones that survived.
Christopher B.Mar 5, 2019
Card Recovery Pro lived up to its promises and was simple to operate. I'd strongly recommend it to anyone needing this kind of help.
Sarah M.Jan 14, 2018
Really appreciate the woman who shared her contact info on her page. Total rip-off situation here.
Marcus P.Sep 24, 2017
These folks are total rip-off artists. I bought a 7-day license for under five bucks. When that week ended, they charged me for a whole year without asking. Their customer service is useless. Definitely avoid them. I wish I had looked up their reviews first before handing over my cash.
Edward U.May 31, 2017
Trying to end my subscription but their site won't let you do it. Plus there's no phone number or proper contact listed, just offices somewhere in Asia and Eastern Europe.
George Y.May 2, 2017
Lionsea charged my account fifty-five dollars for an annual renewal I never approved. They sent an email with no way to respond and marked it as spam. This entire thing is fraudulent. Don't even think about getting their product. Go delete it from your computer and pretend this company never existed.
Leonard F.Mar 19, 2017
My Windows 7 machine had malware and I figured SmartPCFixer would help. Paid about six pounds for a single-day trial using my payment account. Tried it right away but the malware stayed. Contacted them immediately asking for help or my money back but got nothing. I deleted it and accepted the loss. Then months later I got an email from Lionsea saying my subscription auto-renewed. Checked my account and found they'd taken over sixty pounds without my permission. Their website wanted my card details and order info to help, but I only used my payment account and never got an order number. Emailed their support address as listed on their site and got a system error message back saying it couldn't be delivered.
James M.Mar 15, 2017
Bought their PC repair software in March for a five-day trial costing six dollars. The program didn't work so I removed it. Got an email warning I had to say I wanted to cancel before a deadline. The cancel link they gave me didn't work. There was another link for customer service that brought up a form, but when I hit submit nothing happened. The reply option on their email wasn't functional either. Fed up, I contacted my payment processor and credit card company to block this vendor. They use a third-party billing company, so I reported it to my card issuer who said they'd handle any unauthorized charges. This whole situation took way too much effort to stop a scam.
LionSea Software Co., Ltd Review FAQ
What is the average rating for Card Recovery Pro?
Card Recovery Pro is rated 2.0 out of 5 by 25 shoppers on RetailCoupons.com. The rating distribution is highly polarized, with 72 percent one-star reviews and 20 percent five-star reviews, indicating very different customer experiences.
What do satisfied customers praise about this software?
Customers who rate the software highly commend its ability to recover photos and files from damaged memory cards when other tools failed. They specifically mention valuing the preview feature, which allows users to see recoverable files before making a purchase, and note that the software is straightforward to use.
What are the main complaints about Card Recovery Pro?
The predominant complaint involves automatic subscription renewal charges. Multiple reviewers report that trial or short-term licenses converted to year-long paid subscriptions without explicit authorization or clear notification. Additional complaints cite unresponsive or ineffective customer service when attempting to address billing issues.
Do shoppers recommend this software?
Recommendations are mixed. Customers satisfied with the recovery results recommend the software, but many others explicitly advise against using it due to billing concerns and poor customer support. Those considering a purchase should review the terms carefully and monitor account charges closely.
How can I share my experience with Card Recovery Pro?
You can submit a review on RetailCoupons.com by describing your experience with the software's performance, pricing, customer service, and overall satisfaction. Detailed reviews mentioning specific issues (such as recovery success, billing practices, or support quality) help other shoppers make informed decisions.